Manager Case
Resume:
Angela Eckart
Lakeland, FL *3813
Summary:
Dedicated RN, with excellent work ethics, looking for a more challenging position, where I can utilize my clinical judgement and critical thinking skills, along with my compassion, as part of a professional team to grow and make a difference in people’s lives.
Computer Skills
NetSmart
Kinnser
Axcess
Microsoft Office/Word
Homecare Homebase
Kindred Link/Unity
Experience
6/2017-Present Clinical Supervisor/MSA Home Health
Supervisor of multidisciplinary team to ensure the highest standard of care to meet the needs of patients and staff: weekly case conference meetings to ensure the best possible outcomes and fulfillment of Medicare guidelines. Interview, council, and conduct yearly performance reviews. Assist with individual support of staff and growth for individual professionalism. Manage day to day branch operations to include: staffing-field and office, Account Executives and order management, manage professional utilization of all cases, work with contract insurance companies via LOA’s and negotiating rates and follow up on all reimbursements. Manage state surveys.
1/2017-4/2017 Clinical Supervisor/Total Home Health
Supervisor of multidisciplinary team members to ensure the highest standard of care and to meet the needs of patients and staff. Weekly case conference meetings to discuss patient’s POC and to work collaboratively to ensure the best possible outcomes for our patients. Interviewing, counseling staff, and conduct yearly performance reviews and field competencies with staff. Quality improvements to discuss adverse events and educate on potential avoidable events. Managed state surveys and continued education for field staff. Office closed
6/2016-1/2017 Manager of Clinical Practice/Kindred at Home
Overseeing the care of 75-80 home care patients, both Medicare and managed care. Supervisor of multidisciplinary team members to ensure the highest standard of care and to meet the needs of patients and staff. Weekly case conference meetings to discuss patient’s POC and to work collaboratively to ensure the best possible outcomes for our patients. Interviewing, counseling staff, and conduct yearly performance reviews and field competencies with staff. Quality improvements to discuss adverse events and educate on potential avoidable events. Managed state surveys and continued education for field staff. Resigned due to lack of structure and accountability
9/2015-6/2016 Quality Assurance Nurse/Case Manager/Oracle Home Health
Review and edit all documentation for all home care visits to ensure they meet medicare
guidelines. Review and code all SOC, ROC, and Recerts and work up all 485’s and send to MD for signatures. Educate staff on Oasis when answering questions, guidelines, scheduling, and outcomes to ensure the best possible patient care. Assist with interviewing and hiring new staff and assist with annual competencies. Assist out in the field with SN visits, SOC’s, ROC’s, Recerts, and Discharges. Resigned due to no growth opportunities
9/2015-9/2015 Case Manager per Diem/Signature Home Now
Case manager of 40-50 home care patients. Assessing, educating, and monitoring patients with either acute or chronic medical problems to include: medication management, lifestyle changes, disease process, and signs and symptoms to report to prevent hospitalization. Worked closely with other healthcare professionals to ensure the best possible outcomes for patients to ensure their safety and wellbeing.
8/2014-8/2015 Branch Supervisor/VNA
Supervisor of multidisciplinary team to ensure the highest standard of care to meet the needs of patients and staff: weekly case conference meetings to ensure the best possible outcomes and fulfillment of Medicare guidelines. Interview, council, and conduct yearly performance reviews. Assist with individual support of staff and growth for individual professionalism. Manage day to day branch operations to include: staffing-field and office, Account Executives and order management, manage professional utilization of all cases. Quarterly quality improvements to discuss adverse events and educate on potential avoidable events. Manage state surveys. Resigned due to moving back to Lakeland
7/2013-7/2014 Case Manager/Center for Wound Care
Case manager of 40 patients working directly with physician with patients with acute and chronic wounds. Assisted with debridements and cultures. Performed extensive and conservative wound care modalities to meet the needs of the patient for the best possible outcomes. Proficient with multiple wound care items to include grafts, wound vacs, compression, multilayer compression wraps. Basic knowledge and safety of hyperbaric chambers. Resigned for career advancement at branch supervisor VNA.
8/2008-7/2013/Case Manager/Baycare Home Care
Case manager of 40-50 home care patients. Assessing, educating, and monitoring patients with either acute or chronic medical problems to include: medication management, lifestyle changes, disease process, and signs and symptoms to report to prevent hospitalization. Worked closely with other healthcare professionals to ensure the best possible outcomes for patients to ensure their safety and wellbeing.
2/2008-8/2008/Case Manager/Heartfelt Home Care
Case manager of 40-50 home
care patients. Assessing, educating, and monitoring patients with either acute or chronic medical problems to include: medication management, lifestyle changes, disease process, and signs and symptoms to report to prevent hospitalization. Worked closely with other healthcare professionals to ensure the best possible outcomes for patients.
Experience as an RN in hospital setting, Cardiac rehab, Hospice, and same day surgery center as well.
Education
1996-2003 AS degree Nursing/Polk State College
1992-1996 Diploma/Auburndale Senior High
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