Sales Customer Service

Alvin T. Prentiss

*** *** ***** **. ***********, GA 30281 * Email: *********@*****.*** * 678-***-****

OBJECTIVE

Provide leadership and become a key team player with a service oriented company where my management and combined skills will be utilized to improve operations, sales of company and assist in exceeding goals and objectives.

EXPERIENCE

Quality Control Technician I 2014- Current

Nypro Packing in conjuction with Coco Cola, Atlanta, GA

• Responsible for inspections on multiple lines, WIP materials, packaging and/or finished products to

ensure quality standards and compliances. Perform mold qualification and validation process.

• Perform startup validations and in Process Inspections, Use interpret quality plans and performs a variety

of quality control inspections on products, materials, components and parts at various stages of the

production process to ensure compliance, quality standards, and effective inspections and testing procedures.

• Identify potential quality issues and communicate concerns to manufacturing and quality engineer.

• Support all company safety and quality programs and initiatives,

• Work with manufacturing and quality staff to continuously improve the quality performance

and to ensure compliance with quality standards.

• Performs audits, maintains and generate accurate quality records, logs and reports.

.

Operational Assistant Manager 2012 – 2014

Dollar Tree, Jonesboro & Stockbridge, GA

• Provide and model a positive environment for customers and Associates.

• Manage and controlled all stock, inventory, distributed to designated areas

• Assist with recruiting, hiring, training, evaluating, counseling and motivating associates.

• Open and closed store, protect and secure all company assets, including cash controls.

• Review/Reconciliation of invoices for proper charges/credits, negative adjustments logs.

• Completes deposits and logs and make deposits. Coordinate and follow-up of office trax/fmpilot

issues, analyze &review cashier comparison reports daily. Process DSD deliveries.

Machine Warehouse Operator and Packer/Inspection 2011 – 2012

Spherion Staffing, Morrow, GA (for Inline Plastics Corp.)

Assembly line packer/handler.

Quality Assurance/inspection of products before distribution

Sales Associate 2008 – 2010

Party City, Winston Salem, NC

Promote sales.

Provide assistance to our customers.

Set-up visual displays.

Head cashier, party planner/organizer.

Assistant Store Manager and Stockroom Manager 2006 – 2008

Pier 1 Imports, Winston Salem, NC

Managed store and associates.

Manage and controlled all stock, inventory, distributed to designated areas.

Set-up visual displays.

Open and closed store, key holder, a/r and a/p, made bank deposits.

Increased regional and international sales.

Alvin T. Prentiss Page 2

Sales Associate 2004 – 2007

Waldenbooks, Winston Salem, NC

Provide excellent customer service

Cashier, Promote sales

Handled and set up visual displays.

Sales Associate 2001 – 2004

Kirklands, Winston Salem, NC

Provide excellent customer service.

Handled and set-up of visual displays, promote sales.

Assist with inventory of merchandise.

Assist customers with home décor matching.

EDUCATION

Med Tech College 2014

• Phlebotomy Technician

Fortis College 2013

• EMT Georgia State and National Certifications

Bryant and Stratton College 1998-2000

A.S.S Business Administration

J. Sargeant Reynolds Community College

Trauma 2000-2001

EMT II 1992-1994

Medical College of Virginia 1989-1991

EMT

SKILLS

Microsoft office

Power point

MSDS/3E Reporting, Calculator

Excellent Communicator/Listener

VOLUNTEER/AWARDS/SKILLS

Volunteer Community Organizations:

Red Cross

Habitat for Humanity

Future Seekers Inc.

Martial Arts 7th Degree Black Belt.

Physical Fitness/Education

Weight Lifting

Chess, Chess 3D

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