Manager Social Media

RESUME

I.V.V.N.V.PRASAD

Cell: +919*********

E-mail: ************@*****.***

Career Objective:

To work in a creative and challenging environment where I can take part in the growth of the organization by applying my abilities to the best and an opportunity is given for upgrading my skills and knowledge.

WORK EXPERIENCE:

Ten years progressive Hospital experience in organizational leadership and relationship building with Doctors and team members.

V CARE HEALTH CLINIC PVT LTD (BRANCH MANAGER-SALES-VIZAG): 29-1-2018 TO Till Date…

Branch Operations

Clients, Registration, Receiving, Counseling and Billing

Co ordinate with Doctors, Supply Chain, Ware house, Audit, Product Department, M.D, G.M Operations, AGM Operations, ERP operating

Target Achievement

Therapist Motivation and Smooth Handling

Hair and Skin Department Handling

Booking high packages

Recruit Doctors and staff

Team Management & sale increase

Product Management-Product Handling and verification,

Inventory Department handling-Inward and Outward

Tickets Raising

Discounts and Offers – Publishing

Grooming

Advertising and Marketing activities

Finance Transitions

Quality Management and documentation

Power Point Presentations

Keep control on Housekeeping

PARTHA DENTAL INDIA PVT LTD: (SENIOR MANAGER-NORTH ZONE)

(SRIKAKULAM, VISAKHAPATNAM, KAKINADA, RAJAHMUNDRY, ELURU): 1-6-2016 TO 25-1-2018

Area 1: Operations

Responsible for proactively manage work climate for smooth functioning of the departments.

Responsible for establishing, maintaining, managing and upholding brand name in the market.

Facility Management, General Administration, Housekeeping, Vendor Management, Event Management, Security, Liaoning with government department.

Experience in Accounts & Finance, Taxation, MIS with strong Analytical skills

Responsible for inpatient and outpatient operations including Admissions, discharge and billing.

Management, problem solving, decision making, analytical, leadership, and Auditing and evaluation skills.

Identify the reasons for revenue leakage, Good co-ordination with all departments for faster quick functions.

Closely work with business development and marketing team; collect and give them feedback about which campaigns actually helped to drive walk-ins.

Coordinate with supply chain team to ensure adequate stocks of OT, pharmacy, laboratory and goods are maintained.

Maintain the MIS report, and action taken log sheet on a daily, weekly, monthly basis

Area 2: Patient Satisfaction

Ensure that the patient waiting time is monitored and reduced as much as possible.

Ensure impeccable courtesy by entire team towards patients.

Make your presence felt on the hospital floor, especially during peak hours. Interact with patients and collect feedback from patients for continuous improvement.

Area 3: Facility Management.

OT sterilization and biomedical equipment maintenance are key.

Maintain Cleanliness of the hospital; keep control on housekeeping staff.

Maintain control on branch security

ASHA SUPER SPECILITY HOSPITALS: (SR.MANAGER - OPERATIONS)

ANANTAPUR, TADIPARTI, BALLARY BRANCHS: (1-4-2015 to 30-5-2016)

Effective administration of all operations.

Take care of staff management.

Handling Guest Scheduling, Billing, cash, patient care, etc.

Co Ordinate functions between the Clinical and Non-Clinical Team.

Supervision of all the departments for its effective functioning.

Improve the occupancy level of inpatients.

Develop and support the diagnostic services and make them center of excellence.

Taking of inventory management and monitoring.

Looking after the Front Office, Housekeeping, their Grooming, etc.

Accountable for the entire unit

Define goals and objectives of the department

Design the department work flow process and document the process

Improve service levels by conducting reviews and collating customer feedback and analyze facility activities

Design and introduce programs to improve the quality of patient care

Responsible for the administration, direction and coordination of assigned departmental activities for the purpose of attaining patient satisfaction.

To provide leadership in coordination of medical and administrative policies of the hospital and medical staff to provide leadership in coordination of medical and administrative policies of the hospital and medical staff.

Ensuring statutory compliance required for Hospital and Regular monitoring of updates

Setting goals and objectives of the functions in response to needs of the hospital, community and environment.

Work with an individual department heads to reduce costs, streamline services or develop new services.

Take collective responsibility for Corporate Governance of the hospital

VASAN EYE CARE HOSPITAL: (MANAGER-CORPORATE RELATIONS-KAKINADA) (1-6-2011 to 30-3-2015)

Actively involved in all phases of setting up a private health care facility.

Motivated staff by providing environment conducive to open communication and opportunities for professional development.

Good Communication, co-ordination, networking and presentation skills.

Brand Promotion.

Marketing Activities through various Channels including Social Media.

Brand building activities.

Support activities related to Collateral preparing, presentations/events, Road Shows.

Market Research and Competitor Analysis.

State Government and Central Government Health Camps conducted

Achieved monthly targets

Business proposals with top companies

Tie – up in large scale organizations deal with MOU’S & Empanelment.

To given the report Top Management regarding.

Revenue Generate Methods

Village Health camps, corporate camps, Government & public sector camps, RMP'S & PMP'S Meeting etc.

Make Doctor advised Surgeries’ Follow-up

To meet patient phone of call or personal meet explained surgeries details and willing package.

Doctor Referrals (Local and Non – Local areas surrounding 50k.m coverage)

Handling to TPA case’s (Health Insurance Holders)

Special camps conduct’s (State & Central Govt employees)

To conduct diabetic camps for Diabetic patients purpose

Good Relationship maintain with Patients

Apartments camps (Sunday’s)

Educational institutes, Local areas, corporate sectors. Private & public sector, Village camps, political camps, Exhibitions stalls, conducted et

ACHIVEMENTS:

Achieved 60 lakhs Business in the month of March 2017

Achieved 85 lakhs business in the month of November 2016

Achieved 3.5 lakhs pvt cases and 25 Aarogya sri cases worth 6 lakhs totally 9.5 lakhs in March 2015

Tie-up with PHC’s (Govt Primary Health Care Centre’s) 15 MOU’s in a month in 2015

Achieved 1 lakh target Within 4 days in 2012.

Achieved 1.65 lakh targets within 10 days in 2013.

Tie-up with top MOST 9 MNC Companies deal with MOU’S in 2014.

Empanelment with Cormandal, SPGL, NFCL, HPL, KMOC,KSPL SHIPPING COMPANY.

Over all I have finished 550 camps in last 6 years.

SAISUDHA MULTI SPECILITY HOSPITAL: (Asst. Administration- KAKINADA) 1-1-2009 to 30-5-2011)

Effective administration of all operations.

Work with an individual department heads to reduce costs, streamline services or develop new services.

Take collective responsibility for Corporate Governance of the hospital

Plan and finalize the daily, weekly, monthly employee Roster

Ensure patient service and satisfaction measurements through questionnaires and surveys

Handle & attend to the escalations made by the Doctors, other departments and patients

Maintain escalations and action taken log sheet on a daily, weekly, monthly basis

Lab & Business development and suggestions

Handle with MNC Companies

Company patient’s bills preparing

Tie-up to multinational companies

New methods implications likely revenue generative methods.

AAROGYASRI :

Aarogyasri camps conducted (Nearly 330 camps)

Camp bills up dated

Medicines verifications (pharmacy department)

Staff work observations and motivation

EDUCATION:

M.B.A. (Marketing) in MADRAS UNIVERSITY-66%

M.COM (Finance) in ANDHRA UNIVERSITY-53%

PERSONAL MANAGEMENT AND INDUSTRIAL RELATIONS (HRM) in ANDHRA UNIVERSITY-50%

SKILLS AND STRENGTHS

PROFESSIONAL SKILLS:

Good Communication and presentation skills.

Marketing and Sales skills.

Administrative and Management skills.

Desired Skills

High energy and good knowledge of social media

Good teamwork skills

Creativity and Adaptability

COMPUTER SKILLS:

Windows

Software skills

Internet

PERSONAL TRAITS:

Self - starter.

Positive attitude

Logical

Analytical

PERSONAL INFORMATION:

Name : I.V.V.N.V.PRASAD

Date of Birth : 15th August, 1981

Gender : Male

Nationality : Indian

Marital Status : Single

Languages : English, Telugu and Hindi

ADDRESS:

I.V.V.N.V.PRASAD

S/o. Venkata Rao,

D.No. 13-1-37,

Kaspa Street,

PEDDAPURAM - 533 437.

E.G.Dist., (A.P).

In the light of the facts stated above, I requested your good selves that, I may be provided with the post of Suitable, Which act of kindness. I shell ever remain thankful to you.

(I.V.V.N.V.PRASAD)

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