Customer Service Assistant

Christina C Watson

**** ******** ***, *** ****, CA 95111 *************@*****.***

Histologist

Highly motivated Multimedia and Communication graduate from Holy Names University, an Optical microscopist graduate from Merritt College, histology student at Merritt College seeking entry level employment in a laboratory. I am an individual with the skill and the drive to produce and fine tune images with various microscopes imaging software. I am diligent, patient and meticulous when working with specimen on an embedding station or microtome. I understand both of these skills in a laboratory have great importance to the doctor and the patient. With over a year as an experiences microscopist, over a year’s experiences working with microtomes, embedding station and other histology techniques.

CLINICAL & LABORATORY SKILLS

Histology Laboratory Skills

● Trouble shooting with microtone Fixation

● Embedding

● Grossing

● Micrtomy

● H&E and Special staining Good lab practices

●Solution calculation's

● Coversliping

● Post-acquisition processing

Microscopies Laboratory Skill

●Troubling shooting with microscopes

●Koehlering

●Slide preparation

● Good lab practices

● Clean a microscope

● Clean slide

●Meji microscope

● Leica 500 microscope

● Olympus microscope

● Zeiss microscope

ADMINISTRATIVE/ TRANSFERABLE SKILLS

● Daily Chart Preparation & Filing

● Excellent Telephone Etiquette

● Internet Search

● Appointment Scheduling

● Punctual: able to meet deadlines

● Great interpersonal communication skills

● MS Office Word, Excel, PowerPoint, and Outlook/Email

● Excellent customer service and communications skills

● Strong logistics inventory management control skills

● Good basic business management skills and office procedures

● Works well under pressure and patient organized

● Strong Customer Service Skills

●

EDUCATION

Holy Names University, Oakland, California: Multimedia and Communication Degree

Merritt College, Oakland, California: Microscopy

Andrew P Hill High School High School Diploma

EMPLOYMENT EXPERIENCE

Ro Health : San Jose California

Behavioral technician

● Assisted the instructor/teacher with the daily duties

●Conduct therapy that is specific for the child.

●Ensure that all patient data is file properly

● Respond to patients’ physical and psychological needs

● Ensure that all patient data is file properly

● Manage crises situations by employing diplomacy

Creative Learning Center:Los Alto California Winter 2015 Fall 2016

ABA Therapist/Teachers Aid

● Assisted the instructor/teacher with the daily duties

●Conduct therapy that is specific for the child.

●Attempt to reduce patients’ socially inappropriate behavior

●Ensure that all patient data is file properly

ACES: San Jose,California Winter 2014-Winter 2014

ABA Therapist

●Conduct therapy that is specific for the child.

● Assist patients with tasks of daily living such as food intake and medication administration

●Attempt to reduce patients’ socially inappropriate behavior

●Ensure that all patient data is file properly

●Ensure the safety and comfort of each patient at all time

Merritt College Oakland,California

Stockroom Assistant, Biology Department Spring 2012 Winter -2013

●Supplied instructor/professor with required material from medical to cadaver

●Assisted professor with office duties as needed

Merritt College: Oakland, California Fall 2010 Winter 2011

●Teacher Assistant Work-study, Child Daycare Center

● Assisted the instructor/teacher with the daily duties

GEN110: San Jose, California

Customer Services/Sale Representative Summer 2009-Spring 2010

● Marketed solar panel and services to residential and commercial clients

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate