Customer Service Social Media

Courtney Murphy

Dunedin, FL *****

Cell: 727-***-**** ********.********@*****.*** w ww.linkedin.com/in/courtneymurphy22/en PROJECT MANAGEMENT

Project Manager/Team Lead, Suncoast Sierra Club, 8/2017- Present (Volunteer Role)

•Manage conservation/sustainability projects and work with community stakeholders

•Recruit volunteers to delegate tasks in working to achieve conservation project goals

•Research local conservation issues

•Grow team members by placing them and helping them on projects that they are interested in

•Event planning

•Partner with media/press for coverage of projects

•Assist with organization’s social media presence

Currently studying for CAPM

PROFESSIONAL EXPERIENCE

Field Organizer (Contract), For Our Future FL, 5/2018 - Present, St. Petersburg, FL

•Recruit volunteers to canvass and phonebank

•Design and implement volunteer recruitment and retention strategies

•Exceed weekly metrics - including canvassing attempts, volunteers recruited, petitions signed, and community relationships developed

•Utilize Voter Activation Network (VAN) to manage canvass and volunteer data Client Delivery Specialist, Manpower, 8/2017 - 3/2018, Tampa, FL

•Recruit candidates for open client positions

•Manage ad-hoc projects

•Partner with client to find solutions for engagement and attrition

•Audit client invoices & payroll

•Create client presentations

Recruiting Coordinator/Talent Sourcer, Nielsen, 5/2016 – 5/2017, Oldsmar, FL

•O nboard up to 200+ c andidates per month, working with local and offshore teams

•Managed OJT/PWE process for eligible new hires with CareerSource Tampa Bay

•Online and community candidate sourcing

•Monitored background checks, expedited, and escalated when necessary

•A udited LAN Reports and onboarding paperwork for new hires

•C ompleted employer I-9

Recruiting Coordinator,Transamerica, 8/2013-2/2016, St. Petersburg, FL Achievements:

• 2015-Coordinated the scheduling and candidate tracking for over 400 interviews for development of new company, working with C-Suite level internal customers over the course of the 3 month project

• 2014-Received STARS award for excellent internal customer service

• Supported 3 recruiters on a high requisition volume team

• Scheduled candidate interviews with recruiters and hiring managers, including booking travel

• Onboarded new-hires including making offer packets, monitoring background checks, and working with Broker-Dealer Compliance teams

Courtney Murphy

Dunedin, FL 34698

Cell: 727-***-**** ********.********@*****.*** w ww.linkedin.com/in/courtneymurphy22/en Vendor Management System: B eeline

Applicant Tracking System: T aleo, Workday

EDUCATION

University of West Florida, Graduated: BSBA, Marketing

Contact this candidate