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Sales Customer Service

Location:
Los Angeles, CA
Salary:
$25/Hr
Posted:
August 08, 2018

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Resume:

KHANH H. PHAM (KENNETH)

Westminster, Orange County, CA ● ***************@*****.*** ● 714-***-****

ACOUNTING/ FINANCE

BA, Business Administration, with concentration in Finance, and solid demonstrated work experience. Ability to manage multiple projects with responsibility and time efficiency. Bilingual (Vietnamese).

EDUCATION

CALIFORNIA STATE UNIVERSITY OF FULLERTON, CA

•Bachelor Degree of Business Administration, concentration in Finance – Graduated on 5/2015

•License: Property and Casualty, Life-Accident and Health Insurance Producer.

•NMLS License: completed pre-course, and processing Pre-exam.

-Relevant coursework completed: Investment Finance, Finance Principles, Corporate Finance, International Economy, Problems in Business Finance, Real Estate Principle, International Business, Financial Forecasting and Budgeting

Finance-related skills/knowledge:

-Valuation Projects: Hershey Company, Worldwide Paper Company, Flinders Valves and Controls Inc.

-Completing Firm Valuation Project using Free Cash Flow and Dividend Discount model.

-Understanding of: financial statement analysis, interest rates and valuing cash flows; investment decision rules and capital budgeting; risk and return (CAPM) and cost of capital; asset pricing models for valuing debt and equity; capital structure and dividend theories, long-term financial planning.

-Real-Estate loan calculation. Applying formula in institution finance loan and investment.

-Organized, accumulation, and interpret accounting financial data.

-Creating Accounting spreadsheets and charts using a variety of formulas and formatting options.

WORK EXPERIENCE

1)Vi La Food and Beverages, Inc. 08/2017 – Now

1432 W 8th St, San Pedro, CA 90732

Reference: CEO Ms. Vi La: 714-***-****

Position: Restaurant Manager

Skill: Manage sale, inventory, human resources, and cash In-flows, Out-Flows of the corporation.

Job duties:

Maintaining restaurant in excellent condition

Hiring and motivating employees

Keep tracking inventory, accounting data, money inflow and outflow

Working with suppliers and technicians weekly and monthly

Key Achievement: Maintaining gross sale of $540,000 yearly

2)Kamerycah Inc 10/2016 – 08/2017

3878 Carson St, Suite 101, Torrance, CA 90503

Reference: Kuniko San (Human Resources): 877-***-****

Position: Sale, Customer service, Data Entry, Inventory Tracking.

Skills: Statistical Analysis (Average shipping Price), Communication Skills, Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Client Relationships, Product Knowledge, Organized Skill, Working with Media Company to process marketing and advertising

Job Duties:

Pick up phone calls, explain to customers about the Fucoidan product, give customers discount.

Organized Invoice of the customers and report daily sale.

Working with several Media Companies to negotiate/ process marketing and advertising

Working with several shipping Companies Viet Link, MTL, Long Van, DHL, USPS, UPS, to process Worldwide Shipping to Vietnam, Canada, Australia and tracking packages.

Key Achievement: Reached 2 million USD in sales three months consecutively - team work (Japanese Trip Reward), Monthly Personal Sale Average: $100,000

3)Vstar TV - Channel 57.11 03/2016 – 07/2018

9393 Bolsa Ave – Suit D, Westminster, CA 92683

Reference: Mr. Thomas Quoc Thai (CEO): 714-***-****

Position: TV News Anchor & Sale Advertisement

Skills & Job Duties:

Delivering newscasts throughout the day.

Gathering information and write news stories, reading the stories written by other news reporters

Editing news stories to ensure they are accurate and fit within the time and space allotments.

Key Achievement: Little Sai Gon audients recognition, complete sales for TV advertisement.

4)State Farm - Bele Nguyen State Farm 03/2016 – 10/2016

16145 Brookhurst St, Fountain Valley, Ca 92708

Reference: Mrs. Nhina Nguyen (Office Suppervisor): 714-***-****

Position: Insurance Agent & Customer Service

Skills: Prospecting Skills, Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Client Relationships, Product Knowledge, Organized Skill.

Job Duties:

Determines clients' particular needs and financial situations by scheduling fact-finding appointments; presenting coverage and investments; ascertaining long-term goals.

Obtains underwriting approval by completing application for coverage.

Completes coverage by delivering policy; planning follow-up visits and evaluations of needs.

Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.

Key Achievement: Dealing with commercial insurance with more than $30,000 in sale

5)US JACLEAN, LA, CALIFORNIA 05/2015 – 05/2016

1816 W 135th St, Gardena, CA 90249

Reference: Mr. Joseph (Sale Manager): (626) – 262 - 1688

Position: Sales & Vending collection

Skill & Job Duties:

•Negotiating contracts, sales analysis, product quality and compare with other competing products and provide analysis and evaluation to improve sales

•Vending Collection and tracking of the debt, report on area growth, open new vending account

•Customer Care, noted all the comments and complaints from customers and propose solutions

•Set up Showroom: introduce the products to the new potential area

•Business trip to Arizona, Las Vegas, San Diego, and San Jose.

Key Achievement: Closed more than 50 sales and vending accounts, maintaining good relationship with customers, high rate of re-buy.

6)ALL WESTERN MORTGAGE 03/2016 – 6/2016

9741 Bolsa Ave # 217, Westminster, Ca 92683

Reference: Mr. Binh Tran (Brand Manager) 714-***-****

Position: Loan and Mortgage (Internship)

Skills & Job Duties:

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Stress Tolerance - accepting criticism and dealing calmly and effectively with high stress situations.

Initiative – having a willingness to take on responsibilities and challenges.

Integrity - being honest and ethical

TECHNICAL

•State Farm Insurance ABS & Necho system

•MS Office 2010/2016, MS Office Excel 2010/2016, MS Office PowerPoint, QuickBooks

•Applying formula in institution finance loan by using TI-84 and financial investment in Excel

•Basic Photoshop CS and Corel (Certificated of Web Design & Development)

•Fundamental and technical analysis in Stocks using www.Tradingview.com.



Contact this candidate