Engineer Manager

CURRICULUM VITAE

FCA-***, Block-C,

Near X-Army Public School,

Patel Chowk, SGM Nagar,

Faridabad-121001

Sukhdev Verma

Email: *******.*******@*****.*** Mobile: - +91-921*******

Summary : -

10.6 Years of experience in Product Management, Product Development, Mobile Handset, Software Testing, VAS application testing & Networks and Telecommunications.

Vendor coordination & Vendor Management for Mobile development, product & Service support.

Good exposure in Mobile Customization & Vendor coordination as per market requirements.

Brief Overview: -

Currently working as Asst. Product Manager in ZEN Mobile.

Has worked as Testing Engineer in iVK Mobile in Product Department located in Gurgaon Head Office.

Has worked as Testing Engineer in INTEX Mobile in Product Department located in Okhla, Delhi Head Office.

Has worked as NOC Engineer in Tata Communication Internet Service Ltd in NOC Department located in Greater Kailash, Delhi.

Career Statistics: -

ZEN Mobile (June, 2012 – Present)

Asst. Product Manager

Planning and ordering stocks based on monthly meeting with Boss.

Product Identification that to be launched with mutual concern of sales head

Meeting supplies to shortlist the product with their specification & range we discussed internally

Finalizing the supplier, product, specs and pricing as per our standard and kick off.

Responsible for Product Development, Vendor Management, day to day follow-up with vendor for the running product as well as for new product for further launch.

Daily follow-up with the ODM and Logistic team for Timely shipment delivery.

Managing product schedule on day to day basis so that timelines can be achieved and product can be launch on time.

Daily meeting with the Product team to track the schedule as shared for the respective product & timely provide all necessary detail to testing team. (E.g. HW/SW T0, T1, Golden Sample & SKD Kit, etc.)

Coordination with the BIS team to provide all the basic information and Mobile Phone, Battery for the BIS certification. And follow-up with them to get it arranged before the SKD kit arrival to India.

Coordination with our China HW team to do the hardware and share the report to India. Once the HW will be closed from both of the side, we make it final HW. Report will be shared to all. After that Golden sample will be arrange to India and China team by the ODM.

Follow-up with China team to do shipment Inspection in china, if any quality related issue comes, will be resolved in china. And final report will be share to all.

Instructing Marketing/Designing for all creative/artworks/GB preparation for pre & post model launch campaigns.

Coordination with designing team to arrange the GB, Cartons, Label, UM & WC to factory people so that they can arrange everything before the MP of respective product.

Coordination with designing team to arrange the product PPT & Videos of the latest products that can be shared with the marketing team.

Coordination with our factory people to arrange the Charging Adaptor, Data Cable & earphone for timely delivery.

Once the SKD kit arrives, coordinate with factory people and push them to align kit on production line and follow-up for the same to deliver the goods on time.

Before delivering the goods in the market, align factory people and Testing engineer to do pre-delivery Inspection (PDI) for the final MP product.

Coordination with after sales team for service related issues and support them for the same. If there will be any serious issue comes from the field we coordinate with our service team and ODM’s to resolve. If it is related to chipset, we align service team & ODM with Chipset provider to provide the solution for the same.

Inter-departmental communication (Software/Hardware, Account, Marketing, Designing, Factory, Logistics, Service, Customer Care, etc)

Mobile Testing Engineer - iVK Mobile Pvt. Ltd. Gurgaon (July 2011- May 2012)

Job Responsibilities:-

Detailed testing of product pre-launch and post launch.

Field testing.

Software and Hardware testing.

Product training to service team

Handle Technical queries and requirements on day to day basis

Conduct Training on user application software.

Mobile Technical Engineer - INTEX Technologies India Ltd (June 2010 – June 2011)

Job Responsibilities:-

Manual Testing Feature Phone.

Coordinate with technical, design, logistics team of supplier and vendors so that the product can be launched successfully.

Working closely with Sales and Service team for helping them to solve customer problems and queries.

Responsible for working closely with the team before developing the schedule to find out the stability of the software.

Knowledge of various chip sets, like Mediatek, Spreadtrum, M-Star.

Improve product quality, user experience and satisfaction.

New vender’s first sample inspection.

Analyzing the root cause of the rejection.

Take cares and maintain report of all daily Technical Activities.

Maintaining all the technical documents for mobiles..

Maintain SW's/Tools/L4 Technical Documents for Mobiles.

NOC Engineer– Tata Communication Internet Service Ltd. (TCISL) September 2007 –May 2010)

Job Responsibilities:-

Managing operations DSL,Wimax & other N/W equipments at NOC.

Handling the Broadband NOC (Ericsson and Lucent IP DSLAMs setup) which includes maintenance, monitoring & troubleshooting configuration of DSLAMs-Ericssion (ECN 320, ESN 108, EDN 312), Lucent DSLAM (Stringer MS+).

Managing day to day operations, monitoring, testing and resolving problems.

Undertaking testing and probing of DSLAMS & coordinating with the service teams raising the dockets if required.

Monitoring the MRTG graph & extending technical support to Field Engineers.

Leading a team of engineers for Acceptance Test(AT) of the DSLAMS sites(ERICSSION, LUCENT IPDSLAMS)

Leading a team of Backend Engineers (at NOC) to resolve the problem of Field Engineers for Broadband connection.

Providing Backend Support in Wimax Technology

Coordinating with INOC for BTS issue

Monitoring the All base Stations

Handling the provisioning issuse of new customers in Wimax.

Tools used in Working Environment: Public Ethernet Manager (PEM), Telsima NMS, Whatsup Gold and Remedy.

Providing Technical Support to DSL & WiMAX customers and Field Engineers

Switches (Cisco 2900/3500 Series)

Educational Qualification: -

10+2 (Non-Medical)

Three Years Diploma in Computer Engineering from State Board of Technical Education Haryana. (2004 – 2007)

Computer Proficiency: -

Familiar Operating Systems :

Window 2000/XP/Vista/Win7/Win8/Win/2010.

Familiar Softwares :

Microsoft Office

Flashing Tool : Flash Tool for MTK Multiport Download tools, Meta Tool, Different IMEI writing tools, SP Flash tool (MTK), Upgrade download (Spreadtrum), RDA.

Log Analyzer Tool : Catcher (MTK) QXDM (Qualcomm)

Programming Language : “C”, “C++”

Personal Details: -

Father’s Name : Lt. Sh. Om Parkash Verma

Sex : Male

Marital Status : Married

Nationality : Indian

Languages known : English & Hindi

Date of Birth : 14-06-1983

Address : FCA-130, Block – C, Near Ex-Army Public

School, Patel Chowk, Faridabad, 121001

DECLARATION: -

I hereby declare that all the above details provided are true and no personal amendments have been done by any person. If any of the provided details are falsified I am completely responsible for that.

Date: (Sukhdev Verma)

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