Pharmacy Customer Service
Resume:
PAUL LESTER, PharmD
914-***-**** ● ********@*****.***
OBJECTIVE
Licensed pharmacist with five years of experience providing professional and efficient clinical pharmacy services, seeks employment at an important patient care leader. Outstanding interpersonal skills with a track record of establishing positive relationships with medical professionals providing evidence-based, cost-effective patient drug therapy management, patient education, and overseeing compounding, dosing and dispensing of medications. Experienced in working with in inpatient and out-patient pharmacies to deliver peak performance. Dedicated to providing quality patient care and fast, accurate medication dispensing and patient-centered therapy.
EDUCATION
Belmont University School of Pharmacy, Nashville, TN
Doctor of Pharmacy, Management Concentration
Pharmacy Class Social Chair
University at Buffalo, Buffalo, NY
Bachelor of Arts, High Distinction - History
Resident Advisor
PROFESSIONAL SKILLS AND/OR CERTIFICATIONS
Pharmacy License FL Medication Management Therapy Clinical Case Analysis and Recommendation Sterile and Non-Sterile Compounding
TPN Calculation Pharmacokinetic Dosing
CPR/AED AHA Drug Information
Computer Fluency, Including, CPR+, Pyxis, Oasis and MedHost Medication Counseling
Immunization Certification Pharmaceutical Research
Specialty Pharmacy Insurance Sales Japanese Language
Health Presentation/Fair Promotion Spanish Language
PROFESSIONAL EXPERIENCE
Merit Health Hospital Natchez September 2017 June 2018
Clinical Pharmacist
Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state Pharmacy regulations
Reviewed and dosed patient medications according to renal dosing and anticoagulation protocols
Step-up and step-down antibiotic therapy according to cultures and sensitivity labs
Attend rounds as a medical resource to facilitate hospital patient discharge
Communicated and collaborated with nurses, practitioners, and administrators to troubleshoot and reconcile care and medication issues
Reviewed antibiograms and patient profiles to determine and review pharmacokinetic dosing
Compounded and managed patient IV medications
The Pharmacy at Ramey’s, Flora, MS February 2017 – August 2017
Floater MTM Pharmacist
Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations
Manage inventory and return to stocks
(Professional Experience continued) P. Lester pg. 2
Attend to patient needs and employ stellar customer service
Ensure proper documentation of narcotic and non-narcotic prescriptions
Counsel patients and provide OTC recommendations
Troubleshoot medication insurance
Omnicare LTC, Jackson, MS August 2016 – April 2017
Dispenser Pharmacist
Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations
Reviewed antibiograms and patient profiles to determine and review pharmacokinetic dosing
Compounded and managed patient IV medications
Reconciled third-party payers to resolve adjudication rejections
Communicated and collaborated with nurses, practitioners, and administrators to troubleshoot and reconcile care and medication issues
Ensured proper documentation of all controlled and non-controlled medications
Administered and recorded emergency drug kits and automatic medication cabinet
Concord Pharmacy, Fredonia, NY February 2016 – August 2016
Pharmacist Graduate Intern
Contracted with Mirixa and OUTCOMES to conduct and bill CMRs, MTMs
Marketed pharmacy services to physician and LTC facilities
Created and administered specialty pharmacy services with Aureus partner
Assisted pharmacist in preparation, verification, medication-disease review, and dispensing of medications
Compounded non-sterile products
Presented health lectures to LTC and ambulatory care facilities
Kroger Pharmacy, various locations, Nashville, TN June 2009 – April 2013
Pharmacist Intern
Administered vaccinations
Managed inventory and return to stocks
Utilized Hercules to conduct and bill CMRs, and MTMs
Processed medication post verifications
Ensured proper documentation of narcotic and non-narcotic prescriptions
Assisted pharmacist in preparation, verification, medication-disease review, and dispensing of medications
Organized community blood pressure and blood sugar screenings
Counsel patients and provide OTC recommendations
OTHER EXPERIENCE
Yellow Brick Parking, Buffalo, NY October 2014 – Jan 2016
Manager
Managed employees and facility
Marketed business with social media and Hootsuite
ADVANCED PHARMACY PRACTICE EXPERIENCE
Greenview Regional Hospital Bowling Green, KY March 2014
Pharmacotherapy Pharmacy Rotational Experience
(Advanced Pharmacy Practice Experience continued) P. Lester pg. 3
Reviewed patient charts, wrote SOAP notes, counseled patients, assessed need for change in medication regimen
Daily utilization of references to ensure proper drug therapy regiments and treatment
Completed daily medication administration review of interacting/conflicting coagulation medications
Daily monitoring of pertinent labs
Adjusted medication doses according to renal or hepatic insufficiencies
Created monitoring charts, and medication handouts
Presented several in-house presentations to physician and nursing staff
St. Thomas Hospital Nashville, TN February 2014
General Medicine 2 Pharmacy Rotational Experience
Actively participated in daily multidisciplinary rounds with surgery team
Reviewed patient charts, wrote SOAP notes, counseled patients, assessed need for change in medication regimen
Daily utilization of references to ensure proper drug therapy regiments and treatment
Completed daily medication administration review of interacting/conflicting coagulation medications
Daily monitoring of pertinent labs
Adjusted medication doses according to renal or hepatic insufficiencies
Created monitoring charts, and medication handouts
Presented several in-house presentations to physician and nursing staff
Routinely communicated with providers to influence the use of formulary medications in compliance with clinical protocols, target drug initiatives and pre-authorized therapeutic substitutions
Monitored and reassessed peak and trough levels of antibiotics
Green Hills Compounding Pharmacy Nashville, TN January 2013
Community Rotation Experience
Compounded non-sterile capsules, troches, solutions, suspensions
Counsel patients and provide OTC recommendations
Preparation of patient specific oral liquids, suspensions, topical, HRT, and suppositories
Presented patient medication utilization presentation
Managed anticoagulation, dyslipidemia, hypertension, and diabetes clinics
Provide glucometer and insulin administration education
Siloam Health Center Pharmacy Nashville, TN September 2012
Ambulatory Care Pharmacy Rotational Experience
Reviewed patient charts, wrote SOAP notes, counseled patients, assessed need for change in medication regimen
Daily utilization of references to ensure proper drug therapy regiments and treatment
Advised and adjusted patient warfarin and diabetes medications
Created monitoring charts, medication class handouts and several in-house presentations
Completed a home diabetes education and review session
Presented journal club
Alive Hospice Nashville, TN June 2012
General Medicine 1 Pharmacy Rotational Experience
Reviewed patient charts, wrote SOAP notes, counseled patients, assessed need for change in medication regimen, researched/answered allied health medication therapy questions
Adjusted medication doses according to renal or hepatic insufficiencies
Created monitoring charts, and medication class handouts
(Professional Experience continued) P. Lester pg. 4
Daily utilization of references to ensure proper drug therapy regiments and treatment
RESEARCH PROJECTS AND PRESENTATIONS
Prednisolone and Ciprofloxacin Interactions on Contact Lens Substrate in the Eye. Belmont University laboratory 2014.
Lester P, Walls E. Corticosteroids: Place in Therapy with Addendums to Cost, Medication and Alternative Therapy. Siloam Health Center. Ambulatory Pharmacy. September 15, 2014.
Lester P. Discitis, Treatment Modalities in the Context of Co-morbidities. St. Thomas Hospital. Inpatient Pharmacy. August 20, 2012.
Lester P. Multiple Sclerosis, The Insidious disease, Epidemiology, Treatment and Prognosis. General Medicine rotation. Alive Hospice. June 23, 2012.
Lester P, Hughley P. Depression and Mental Health. Gallatin Nursing Home. September 11, 2012.
Lester P. Anti-arrhythmia: Patient Pharmacology. Green Hills Hospital. July 19, 2014.
Lester P. COPD: Review of 2012 GOLD Guidelines. St. Thomas Hospital. November 2, 2012.
EXTRACURRICULAR ACTIVITIES AWARDS AND HONORS
Kappa Psi Pharmacy Fraternity Eagle Scout Award
Belmont University Ultimate Frisbee Team Japanese English Teaching Program, Kobe, Japan
Japanese Nashville Consulate AJET Member Phi Beta Kappa Honor Society
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