Medical Billing Insurance
Resume:
June 1995 ~ May 2011
Amy Jakobson Nelson
949-***-**** • *********@******.***
Medical Billing ~ Front Office
Diligent, detail-oriented, highly organized medical office professional offering sixteen plus years of combined experience.
Key Qualifications
● Patient & Customer Relations
● ICD-9, ICD-10, CPT, HCPCS & Medical Terminology
● Medical Insurance & Insurance Verification
● 10-Key & Keyboarding
● Explanation of Benefits (EOB's)
● Claim Entry & Payment Posting
● Online Claim Submission & ERA
● Insurance & Patient Aging
● Excelled Phone Skills
● Records Organization and Management
● HIPPA Compliance
Work Experience
Restoration Healthcare ~ Dr. Raleigh, DO ~ Dr. Bakman, DC Independent Contractor ~ Medical Billing ~ Accounts Receivable ~ Collections
● Ensure claims are entered and submitted daily.
● Insure accuracy of insurance claims, verify correct ICD-10 and CPT codes.
● Accurately apply payments to patient accounts.
● Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB rejections and other issues with outstanding accounts.
● Assign ICD-10 to physicians diagnosis and insure correct level of service and various other CPT codes.
● Retrieve Electronic Remittance Advice (ERA's).
● Follow up on insurance and patient aging. Re-submit insurance claims as necessary. Knowledgeable in timely filing restrictions.
● Scheduled and set up new patient accounts.
● Processing of patient statements.
● Insurance verification and authorizations.
Hudson Wellness ~ Dr. Hudson, DC
Medical Billing ~ Front office
● Front Desk: Check patients in & out, schedule appointments, answer phone calls, collect patient payments and copays.
● Billing: Insure accuracy of ICD-9 and CPT codes, entered and submitted claims daily, EOB rejections, patient invoices, follow up on insurance and patient aging, collections, input demographics, set up new patient accounts,
● Insurance: Verification of benefits, authorizations online and over the phone. Center For New Medicine ~ Cancer Center For Healing ~ Dr. Connealy, MD Product Specialist ~ Medical Billing
● Checked patients out, schedule follow up appointments, answered multi-line phone calls/heavy June 1992
phones, collect patient payments and copays, sold recommended products and supplements, ordered nutritional supplements and skincare products, inventory and stocking, shipping UPS/USPS, extensive product knowledge.
● Billing: Ensured claims were entered and submitted within 24 hours of receipt for multiple physicians, assigned ICD-9 to physician diagnosis and insure correct level of service and various other CPT codes, input new patient demographics.
● Insurance: Verification of benefits and authorizations over the phone. Technical ~ Software Skills
● Microsoft Windows XP, Word, Excel, Quickbooks
● Mac OS, IOS.
● Medical Manager, EZ Claim, Office Ally/Practice Mate, E-Z BIS, DrChrono. Education
Diploma
Esperanza High School
● Graduated with a 3.0 GPA.
References
● Available upon request.
Contact this candidate