PROFESSIONAL SUMMARY

Graduate with an accomplished Accounting background, this candidate worked while earning her bachelor's degree and master’s degree. Here are a few of her numerous achievements:

Over 30 years Accounting and Accounting Management experience with a background as a Professional Bookkeeper who has managed and maintained all aspects of accounting, bookkeeping taxes, payroll, financials, and over 50 employees in the Accounting department.

Corporate Controller for 18 years with growth processes and employee retention proven.

Consultant with understanding of client’s needs and goals to assist with company growth and vision.

Accounting for various industries: municipal, medical/dental, car dealerships, financial institutions, LLC, Corporation, Attorney, Construction, Retail, proprietorship, DBA, Food/Restaurant.

Installed, implemented, and trained employees on new software.

Project Manager

Excellent Customer Service

Credit and Collections

Daily Financial reconciling of cash and credit cards

Payroll and benefits

Human Resources

Inventory Control

Budgeting

Forecasting

QuickBooks – 15+ years (Pro, Premier, Contractor, Enterprise, Retail, POS)

TECHNICAL EXPERIENCE

Hardware: Access Servers, Windows 2008 to 2012 servers, Switches, Cisco (Nexus Platform) routing and switching technologies, Microsoft Servers, Linux Servers, SQL Servers, SAP

Software: ADP, QuickBooks Pro, QuickBooks Premier, QuickBooks Enterprise, Comdata, Microsoft Office (365,Word, Excel, Note, Outlook, and PowerPoint), SAGE 50, MAS 90, MAS 200

PROFESSIONAL EXPERIENCE

LYNX SERVICES LLC, North Fort Myers, FL June 2017 – July 2018

Customer Service Representative

Inbound and outbound calls to customers in client database for AutoPoint division setting customer vehicle maintenance appointments, surveys for quality of service, and updating customer information.

Information Technology contact for division providing assistance for numerous applications and software used within the department.

Trained co-workers on applications to improve quality of service to customers.

Assisted conversion to new software applications companywide and troubleshoot conversion issues.

IT SOLUTIONS, LLC, Phoenix, AZ July 2007 – April 2017

Accounting Manager/Human Resources Manager

Consult with client to assess the needs for the project, scope, and budget criteria.

Project Manager (contractual) for small to large companies. Projects: VoIP installations, Network configurations, Network Security Assessments, Training of employees on new network or software, Security assessment of current network, cloud, and procedures, Installation of software with employee training, and Upgrades to network

Customer Service for AR, SO, and PO including collections.

Proven abilities to meet customer satisfaction for reaching solutions in a timely manner and reducing down time.

Assist and instruct clients with accounting procedures including payroll, taxes, and financials on monthly, quarterly, and annual period, AR, AP, collections, and HR.

Accounting – Used QuickBooks Enterprise for AP, AR, GL, PO, SO, inventory, and financial reports

Inventory Control

Budgeting

Forecasting

Installed, implemented, and trained employees on new software.

Created and maintained financial reports using QuickBooks Enterprise and Pro.

Bank Reconciliation for twenty bank accounts.

Risk Management for client and other government entities

NEW WORLD TECHNOLOGY, Henderson, NV June 2001 - July 2007

Controller

Network Architect for large network – including design, implementation, and management

Project Manager – created, designed, and implemented upgrades to current systems including databases and networks with Oracle.

SAP

Inventory Control

Budgeting

Forecasting

Installed, implemented, and trained employees on new software.

Budgeting and finance for three corporations and 7 satellite locations

Created Chart of Accounts with sub accounts for all corporations in alignment with GAAP.

Coordinate with stakeholders for the purpose of designing solutions to meet the requirements to solve various Cisco related issues

Extensive experience in complex, cross-departmental projects involving multiple platforms.

Specialty in Human Resources as employee advocate, training, and management

Assist and instruct clients with accounting procedures including payroll, taxes, and financials on monthly, quarterly, and annual period, AR, AP, collections, and HR.

Accounting – Used QuickBooks Enterprise for AP, AR, GL, PO, SO, inventory, and financial reports

Created and maintained financial reports using QuickBooks Enterprise

ADDITIONAL PROFESSIONAL EXPERIENCE

BARKER & BARKER, INC., South Bend, IN Controller

EDUCATION

Masters Information Systems (MIS)

University of Phoenix, Dec 2014 GPA 3.5

Bachelor's Information Technology Networking Telecommunications (BSIT/NTC)

University of Phoenix, Apr 2013 GPA 3.65

Bachelors of Accounting/Business Management

Indiana University in South Bend, May 1989 GPA 3.9

Certified Professional Bookkeeper

National Institute of Accountants, June 1989 GPA 3.8

AFFILIATIONS AND MEMBERSHIPS

National Association of Professional Women

(NAPW)https://www.napw.com)

IT Solutions Advisor

http://www.itsolutionsadvisor.com

TechTarget – IT Solutions Technical Advisor

www.itsolutionsadvisor.com

Winding Waters Brethren Church - Mentor, leader, coach, and IT trainer/educator

Victim Assistance (Elkhart County) – Mentor and Coach

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