Administrative Assistant Customer Service

Ciria Garcia

Phone: 713-***-**** *************@*****.***

Objective

Accomplished Administrative Assistant with strong problem solving capabilities and a high degree of professionalism. Seeking to obtain a position as an Administrative Assistant, where I can utilize my strong communication and organization skills; while gaining knowledge and experience from an industry leading company.

Skills

Sales

Managed key customer contact data and leveraged this information to manage and improve client relationships

Opened new accounts and established follow-up phone contact with new and potential clients

Skilled in MS Word, MS Excel, Sap, Concur, Receptionist, Organization skills, Customer service, Administrative work, Vendor Management

Interpersonal

Strong written and verbal communication skills

Global travel and intercultural correspondence

Leadership

Trained new staff members and documented training procedures and closely monitored progress

Supervised and coordinated weekly and monthly assessment meetings

Traveled and help open new locations for the restaurant I worked for, which included training and leadership roles

Professional Experience

Relevant Solutions

October 2015-Current

Receptionist/Administrator Stafford, TX

Answer and direct phone calls

Organize and schedule meetings/training

Write and distribute email, correspondence memos, letters, faxes and forms

Assist in the preparation of regularly scheduled reports.

Develop and maintain a filing system

Reconcile expense reports

Ability to problem solve and provide solutions to customer issues

Grimaldi’s

June, 2009-2015

Waitress/Bartender/Ambassador Sugar Land, TX

IBC Bank

August, 2007 - June, 2008

Personal Banker El Campo, TX

Leverage customer leads and other lead generation techniques to identify new prospects and cross-selling opportunities with current clients.

Schedule periodic meetings and check-points with clients to provide value-added services.

Develop new and existing customers by understanding their financial needs, providing products and solutions to help them spend and save

Open new accounts and assist with teller transactions as needed

1 year cash handling experience

StraightWay Drug Prevention

January, 1997 – June, 2006

Sales/Promotions/Performing Hungerford, TX

Volunteer Experience

StraightWay Training Center

May, 2003-2007

Counselor and Office Assistant Hungerford, TX

Education

LifeWay Christian School

High School Graduation 2001 Hungerford, TX

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