Charlotte J. Norris

**** ******* *** ******, ** 97405 ac6lme@r.postjobfree.com

808-***-****

To secure a position where I can use my extensive organizational, administrative and practical experience to enhance the functioning and success of my employer(s) and co-workers.

Skills Profile

- Managed day-to-day operations of legal firm for 24 years.

- Property Manager both residential and commercial properties.

- Finance experience including general ledger, time and billing, strategic planning, accounts payable and receivable,preparing financial reports, calculation and payment of general excise taxes

- HR generalist experience including processing payroll through Ceridian payroll services, payment of federal and state taxes, monitoring staffing needs, hiring and termination of support staff, filing of all appropriate paperwork, benefits planning administration (e.g., flex 401K, Group Life and LTD insurance, medical)

- Facilities and Property Management experience including overseeing two office moves, three office renovations, liaised with contractors, architects, subcontractors, space planning, equipment and furniture acquisition, disaster planning and recovery. Management and leasing of both commercial and residential properties.

- Confidential records management including implementing file systems and databases to track, retrieve and store files both physically and electronically.

- Very comfortable with technology including Word, Word Perfect, Excel, Outlook, Quickbooks, various internet communication and social media platforms and all office equipment.

Employment History

McCandless Honolulu/Makua Land Company

Property Manager and Administrative Assistant to Owner

1/1/2015 to 5/4/2018

Managed three commercial properties in historic Chinatown Honolulu with about twenty tenants in Honolulu, ten residential properties and assisted with management of working cattle ranch on the Island of Hawaii. Supervised and participated in aspects of property management including leasing, Accounts Payable and Receivable, maintenance of properties from minor repairs, graffiti removal to major renovations including major plumbing, roof and air conditioning repair, maintenance and replacement.

Administrative assistant to owner of business including word processing, file management, travel coordination, research and maintenance of compliance on various issues involving Federal, State and County regulations, rules, taxation, etc., coordinated property and liability coverage on all properties. Prepared leases and correspondence for owner review and approval.

Chun Kerr LLP, A Limited Liability Law Partnership

Honolulu, Hawaii

Legal Administrator

1/1/1990 5/1/2014

- Oversaw operations of law firm including general ledger and accounting, financial reporting, tax preparation, facilities management, HR, benefits plans, insurance coverage, merger with other firm

- Managed staffing needs of legal secretaries and other support staff

- Worked with building management and security on parking, repairs and maintenance, and other facilities issues as needed

- Oversaw procedures and policies regarding closed case files including adhering to all legal requirements, managing scanning, proper disposal and storage

Chun Kerr Dodd Beaman & Wong LLLP

Accounts Payable/Receivable Billing Clerk

4/1/1985 12/31/1989

- Prepared invoices, tracked payment and accounts receivable, sent reminder statements, processed accounts payable, paid various vendors

- Oversaw all office supplies, including monitoring and ordering all necessary supplies for offices and office machines

Chun Kerr Dodd & Kaneshige

Receptionist/Librarian

8/15/1982 3/31/1985

- Answered phones, took messages, sent and received telecopies

- Organized and maintained subscriptions for office law library and updated books and materials as needed

Legal Messenger

12/3/1979 8/14/1982

- Managed documents including filing documents at all federal and state courts and agencies’

- Delivered correspondence in downtown Honolulu area

- Assisted secretaries with large projects as needed

COMPUTER SKILLS

- Microsoft Office, Word Perfect, Basic understanding of Access, Legal Insight/Versys, Time & Billing and Accounting software, limited knowledge of QuickBooks. Excel proficient.

- Skilled internet researcher including government websites, social media sites, doing backround checks.

- Various office equipment including but not limited to Copiers, Scanners, 10-Key, PBX consoles.

EDUCATION

B.A. Psychology, 1976 University of Hawaii-Manoa

M.B.A Program, University of Hawaii-Manoa 1987-1989 (no diploma)

PERSONAL ATTRIBUTES

Team player. Intuitive and intelligent with great judgment skills and ability to think “outside of the box” to solve problems. Excellent communication skills with people from all walks of life. Ability to learn quickly, follow directions, discreet, tactful, and hard working employee.

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