Sales Representative
Resume:
VICTOR A. MOSCA
White Marsh, MD
***********@*******.***
CAREER SUMMARY
I am a highly motivated and results-oriented Sales Professional. My career experience has allowed me to develop outstanding analytical and strategic-planning skills combined with superb customer service.
PROFESSIONAL EXPERIENCE
2015-Present State Farm Insurance, Essex, MD
Insurance Agent/Office Manager - Property, Casualty, Life and Health
Sales of Insurance and banking products.
Manage and train new agents (3).
Service existing book of business for individual client needs.
Uncover needs of prospective clients through in depth interviews and analysis of current financial and insurance products.
Assist in the interview process with new hires.
Achieved 96% retention rate of existing clients in 2017.
Averaged 11% annual new business growth for 2016 and 2017.
Office top producer in 2016 and 2017.
2010-2015 Nationwide Insurance, Columbia, MD
ACB (Agent Capital Builder) Nationwide - A capital investment agency program. Agents are responsible for building an agency from the ground up starting with creating a book of business.
Call on business networking contacts for commercial leads and sales of personal lines.
Manage and complete all facets of the sale from quoting and implementation to follow up policy reviews.
Implement all marketing for the agency including direct mailing, radio advertising, and sponsoring local community events.
Met all Property and Casualty sales goals by 115% for 2011, 2012, and 2013.
Met all Life sales goals by 108% for 2011, 2012, and 2013.
Sold agency and book of business in 2015
2006- 2010 M&T Bank, Baltimore, MD
Treasury Management Officer - Government Banking Division- Served as Treasury Management Specialist for state and local government entities within M&T’s portfolio.
Team lead for Government Banking RFP Response Team. My duties involve organizing teams for the drafting and editing of formal responses to “Request for Proposals” (RFP’s) from government entities in Maryland. My team focuses on the Treasury Management, Merchant Services, and Electronic Banking portions of the RFP process. Under my leadership, my team has maintained a 100% retention rate and a win rate of 31%. Serve as project coordinator with local IT vendors (Princeton e-Com/Online Resources, First Data) that partner with M&T on e-Commerce solutions for state and local government entities.
Set up customized account structures and payment methods using the latest in electronic banking technology and innovative payment solutions.
E.g. - City of Baltimore Parking Division – set up web based (e-commerce) payment system for parking citations and credit card meter payments.
Merchant Services sales representative for Business Banking Division in Baltimore as well as Government Banking Division. Reached 210% goal to plan in 2008.
Commercial Card specialist for Business Banking Division in Baltimore as well as Government Banking Division. Successful card programs sold to Harford Community College, Montgomery Community College, and Anne Arundel Community College during my tenure. Reached 212% goal to plan in 2008.
2002-2006 WACHOVIA BANK N.A., Baltimore, MD
Business Relationship Banker
Managed and grew a portfolio of 360 business customers with $9MM in deposits, $38MM in loans and $8MM in investments; while, successfully acquiring new customers. Concentration on developing business loans, identification and implementation of treasury service products, and increasing deposit dollars and investment funds.
Produced sales results that were 140% of quarterly goals from the inception of employment, through the use of aggressive sales techniques, consistent follow-ups, and developing strong internal and external referral sources.
Worked successfully with external brokers to establish consistent pipelines for commercial loans that resulted in increased new acquisition loan dollars.
Uncovered simple and complex investment needs for portfolio and new clients with successful partnerships in brokerage services.
Established solid partnerships with treasury service officers to ensure quality implementation of those products for existing and new customers.
Created mixed household relationships by actively pursuing both owners and employees for personal accounts and loans.
A top 5 producer in the division resulting in numerous sales awards.
EDUCATION
Towson University - Business Administration with a concentration in Marketing
State of Maryland Insurance License – Property, Casualty, Life and Health
References available upon request.
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