Customer Service Manager
Resume:
Ashley Rizzo
**************@*****.***
PROFILE
Prideful, friendly and professional cosmetologist with 10+ years of industry experience. Strengths include being able to work well and effectively with a team as well as independently. Ability to perform all necessary job functions in addition to skills with basic office equipment including: telephones, copy machine, fax machine, and computer.
AREAS OF EXPERTISE
●Consistently provides customer service to 15+ customers daily
●Proficient using cash registers and credit card machines
●Possesses telephone etiquette and experience in setting appointments for clients
Proficient with Microsoft Word, Gmail and other internet applications
CORE COMPETENCIES
●Successfully providing service to 15+ customers on a daily basis, which includes: Haircuts, treatments and styling, face to face consultations, product sales and recommendations, appointment setting, serving as a first point of contact, general salon upkeep, etc.
●Administrative Support: Providing schedules for the employees and maintaining a well-staffed facility, reconciling drawers, checks, and credit card machines, recording of daily transactions, opening and closing paperwork for the facility, preparing the deposit daily, helping coworkers and delegating tasks when necessary.
PROFESSIONAL PROFILE
Great Clips - Stylist 03/2017- Present
Silver and Gold- Stylist 06/2015-02/2017
Off Campus Cuts- Stylist 07/2013-05/2015
Olympus Hair Studio- Aveda Trained Stylist / MUA 12/2012-04/2013
Fringe Salon / Booth rental- Hair Stylist / Freelance MUA 01/2012-11/2012 Supercuts- Stylist/ Shift Manager 01/2009-12/2011
EDUCATION
Xenon International School of Hair Design- Cosmetology 2006-2007
Arvada West High School- High School General Education 2000-2004
CURRENT PROFESSIONAL REFERENCES UPON REQUEST
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