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Sales Representative Microsoft Office

Ann Arbor, Michigan, United States
August 08, 2018

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**** **** ****** **, *******, MI ***** * 734-***-**** *


Driven laboratory technology and quality management professional with a diverse background ranging from manufacturing to retail management.


Laboratory Safety * Laboratory Best Practices * Standard Operating Procedures (SOPs) Laboratory Documentation * Laboratory Information Management Systems (LIMS) Gravimetric Analysis * Filtration * Extraction * Titration * Distillation High Performance Liquid Chromatography (HPLC) * Ion Chromatography (IC) Gas Chromatography (GC) * Mass Spectroscopy (MS)

Ultraviolet-Visible Spectroscopy (UV-Vis)

Microwave Plasma - Atomic Emission Spectroscopy (MP-AES) Total Organic Carbon (TOC) Analyzer * Discrete Analyzer (Automated Spectrophotometer) Aseptic Techniques * Bacterial Plating * Microscopy * Bacterial Staining Viscometer * Tensile & Elongation * Melt Flow Index * Abrasion Water Quality Probe/Sonde * Field Work & Sample Collection * Animal Care Microsoft Office Suite * R (programming language) * Python (programming language) Quality Auditing * Compliance


Associate in Applied Science in Laboratory Technology August 2016 Waubonsee Community College, Sugar Grove, IL 4.0/4.0 GPA Honors: Presidential Honors, Rotary Club of Naperville Downtown Scholarship recipient

Most Relevant Courses: Biochemistry, Food Analysis Labs, Lab Applications – Microbiology, Lab Instruments I & II, Microbiology with Lab, Nutrition, Organic Chemistry with Lab

Bachelor of Science in History (Minor in Economics) August 2014 Eastern Michigan University, Ypsilanti, MI 3.1/4.0 GPA


ISO 9001:2015 Internal Auditor May 2017

McHenry County College

ServeSafe Food Protection Manager August 2015 to August 2020 National Restaurant Association Educational Foundation (NRAEF) License 12667693


American Chemical Society * American Society for Quality * Knights of Columbus National Technical Honors Society * Phi Theta Kappa (Honors Society) Sigma Alpha Pi (Honors Society) * Tau Kappa Epsilon (Social Fraternity)


Huntsman Polyurethanes Ringwood, IL

Senior Quality Control Laboratory Technician 2017 to Present Perform chemical and physical tests in a safe, compliant, and timely manner. Place out of spec material on hold for further investigation and assist in root cause analysis of quality issues. Utilize SAP, Microsoft Office Suite, and notebooks to document data. Calibrate laboratory equipment. Coordinate regulatory documentation for Food Contact Materials.

Wrote or updated over a dozen laboratory procedures to be in line with American National Standard Institute (ANSI) and Deutsches Institut für Normung (German Institute for Standardization, DIN) standards.

Performed monthly internal audits for ISO 9001:2015.

Employed 5S to increase laboratory efficiency and tractability.

Conducted monthly Behavior-Based Safety observations and training.

Contract Quality Control Technician 2016 to 2017

Contract worker via Manpower Group. Performed chemical and physical tests. Placed out of spec material on hold for further investigation. Quickly mastered routine laboratory tests and, with an understanding of the underlying chemistry, the intricacies of the product lines.

National Great Rivers Research and Education Center (NGRREC) E. Alton, IL Laboratory Intern Summer 2016

Investigated the effectiveness of real-time water quality monitoring platforms through the collection and rapid laboratory processing of samples. Calibrated, maintained, and trouble-shot monitor’s sensor array. Analyzed multiple complex data sets for correlation and presented findings in report, poster, and speech.

Gonnella Baking Company N. Aurora, IL

Quality Control Technician 2014 to 2016

Ensured Gonnella and American Institute of Baking (AIB) standards were met in fast-paced production facility.

Assisted in the implementation of HACCP plan.

Developed “Go/No-Go” gage for online product testing.

Krispy Kreme Allen Park, MI

Route Sales Representative 2013 to 2014

Serviced existing accounts through delivery, merchandising, and predictive ordering. Quickly developed a trust based relationship with account stakeholders.

Speedway LLC Enon, OH

Accounts Payable Processor 2012 to 2013

Processed a high volume of invoices for review and approval. Frequently contacted vendors and project owners via telephone when payment or billing issues arose.

Met or exceeded all monthly processing goals and accuracy standards. Made special liaison for all marine unit related billing inquiries.

Co-Manager 2010 to 2012

Oversaw the management of Speedway convenience store. Ensured store was in compliance with company policies, sought to make every customer interaction a positive one, and controlled costs while driving sales. Responsible for coaching hourly employees, placing product orders, compiling sales reports, monitoring inventory, and receiving deliveries.

Received numerous customer compliments, one of which resulted in a personal letter from the company president.

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