Nancy J. Valencia

**** ********** ****

Lexington, Kentucky 40511

Cell: 954-***-****

Email: ac6lfj@r.postjobfree.com

EMPLOYMENT:

TAX ID SERVICES

**** ********* ****, ***** *, Pompano Beach, FL 33073 Neal Rahman, CEO 561-***-****

July, 2017 to March 1, 2018 (relocated to current address March 3, 2018) Data Entry/Customer Service

Monitored Wufoo system to coordinate and fulfill customer orders for Business Licenses and Sales Tax Numbers according to state specific requirements. Typing and accuracy was necessary to input client data due to heavy volume of orders. Answered incoming calls; assisted clients with their orders and any questions they had; or forwarded calls to accounting or supervisors. For Sale By Lenders, Inc.

4201 N. Federal Highway, Pompano Beach FL 33064

Clare Dello Russo, Broker/Owner 954-***-****

June, 2008 to February, 2018

Valuations Department

Responsibilities: Research, type and submit detailed Broker Price reports (“BPO”), monthly status reports (“MMR”) for Fannie Mae, banks and corporate properties. BPOs required accurate details, supporting photos and reports. Photos and docs were downloaded .pdf or .jpg formats. Reports were time sensitive and monthly “report cards” were assigned. 70% of this position required data entry and typing. Each asset company utilized various website programs ie. Equator, Aspen, AMN. Compiled real estate documents for our in-house realtors and Broker to utilize at their listing presentations. Handled heavy telephone volume. Submitted invoices, utility bills, repair for reimbursement. Monitored billing files. Answered buyer calls. Assisted with retail residential and rental properties. Advertised listings on realtor.com, Trulia, Redfin, craigslist and other websites. Previous Employment: when I lived in Massachusetts I worked as a legal secretary for attorneys in the Corporate, Real Estate and Probate departments..

EDUCATION:

Florida Atlantic University, Boca Raton, Florida 33431 - BA English Realtor license (state of Florida, inactive status at this time) PROGRAMS/VOLUNTEER:

Completed the EachOne TeachOne Certificate program to assist in the Adult Reading program at the Broward County Library in Coconut Creek.

References can be supplied upon request.