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Customer Service Desktop Support

Chicago, Illinois, United States
August 09, 2018

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Raylson Weatherford

Helpdesk Specialist at Morton Salt


Raylson is a customer service professional whose experience spans the insurance, healthcare and hospitality industries. He has worked with leading organizations across all three industries. He has dedicated himself to ensuring customers receive the best possible service. Experience

Helpdesk Specialist at Morton Salt

julho de 2018 - Present

Operations Specialist at SMS Assist, L.L.C.

maio de 2018 - Present

Assistant Coordinator at AXA US

janeiro de 2016 - Present

In a call center environment, provide guidance regarding emergency medical assistance for international clientele. Log and track tickets and process through close. Interpret and apply insurance benefits.

Transporter at Cadence Health

junho de 2014 - dezembro de 2015 (1 ano 7 meses)

Transport patients to various locations around the hospital Deliver equipment, as requested, to patient rooms or to storage Maintain records on each patient and equipment transport Assist with bed delivery and installation

Clean and maintain equipment as appropriate

Transport Coordinator

janeiro de 2012 - dezembro de 2012 (1 ano)

Monitored truck maintenance and delivery of gasoline and diesel fuels. Provided oversight of truck inventory and location.

Front Desk Representative at Grupo Pestana

novembro de 2009 - dezembro de 2011 (2 anos 2 meses) Greeted and registered hotel guests

Managed check-in and check-out functions for guests Page 1

Received and processed guest payments for hotel accommodations and other services Performed Nightly auditing of guest registrations

Cargo Agent

maio de 2009 - novembro de 2009 (7 meses)

Coordinated loading and unloading of ore and grain. Prepared shipping and cargo documents. Education

Centro Universitário do Maranhão

UNICEUMA, Engenharia Ambiental, 2011 - 2015

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Raylson Weatherford

Helpdesk Specialist at Morton Salt

Contact Raylson on LinkedIn

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