Curriculum Vitae of

Ms. Ma.Angelena Velarde

Address: Dubai, UAE

Mobile#: (+971) 058-****-***

E-mail Add: ac6l5h@r.postjobfree.com

OBJECTIVE:

To obtain an opportunity to be part of a company that will help me to grow more as a professional, that I can use while I’m working and achieve the high standard of the company

EDUCATIONAL ATTAINMENT

TERTIARY

Bachelor of Science in Hotel and Restaurant Management March 2015

La Consolacion College – Pasig Mercedez Ave. Pasig City, Philippines

VOCATIONAL

Basic Training and Marina Certificate (December 13, 2016 – December 13, 2021)

Magsaysay Training Center Ermita, Manila, Philippines

WORK EXPERIENCE:

MANAGEMENT Office Assistant

Althiqa & Alamana Cleaning Company

Al Quoz 3 UAE Dubai, December 16, 2017 – August 2018 (Transferable)

Responsibilities

●Monthly Income and Expenses Inventory

●Marketing

●Fixing and Arrange the form, documents, files of the company

●Computer works ( Excel, Letters, Request, form, printing, scanning, editing, pay slip of the staff, website maintenance, graphic design)

●Answering phone calls from the clients and applicant

LEADS GENERATION SPECIALIST

Amerifi Corporation

Pasig City,(Philippines) – August 14, 2017 – November 6, 2017

Responsibilities

●Maintain quality results by adhering to standards and guidelines.

●Correct use of transfer tools with complete documentation. Will only use Quick Transfer if mileage was obtained.

●Handle calls with utmost professionalism.

RESERVATION OFFICER

Luxury Sea Boats – Charter LLC

Dubai Marina Walk, Dubai UAE – March 2017

Responsibilities

●Worked with Managing Director and Sales in Kiosk to remain updated on all ongoing promotions and discounts.

●Coordinated with manager to ensure efficient daily operations.

●Handled in-person reservation requests and questions.

●Answering the Phone Calls for reservation and questions.

●Worked with guests to prepare itineraries for day cruising.

●Ensured compliance with reservation and cancellation policies.

●Responded to inquiries from guests thru Phone Calls, Emails and Walk in.

●Daily checking for Income and Expenses.

●Documents Printing, Scanning, Mailing, Fax and Photo Copying.

Professional Summary

●Reservation Officer interacting with guests to ensure a positive experience. Adept at handling scheduling issues with regards to reservation dates and times. Specialize in working with potential guests to efficiently accommodate needs.

SUPERVISOR

Guys Grills and Restaurant

Caloocan, (Philippines) – November 2015 – November 2016

Responsibilities

●Monitors work methods, standards of performance, sanitation and safety standards.

●Ensures quality food preparation, presentation and service to the customer.

●Performs duties of subordinate food service employees as necessary in order to keep food service unit adequately staffed and running.

●Determines food supplies needed and orders additional inventory; checks in orders to verify receipt.

WAITRESS / RESTAURANT STAFF (Dining and Bar Section)

On the Job Training “RESTAURANT”

Mann Hann Restaurant (Fine Dining)

Mandaluyong City (Philippines) – September 21, 2013 – October 19, 2013

Responsibilities

●Ensures that guests receive prompt attention and service when they enter the restaurant

●Making the table set up, and sure that is properly clean and appreciable

●Seat the guest when they arrive, take their orders, and serve food and beverages.

SPECIAL SKILLS:

Computer Literate (MS Word, MS Excel, MS PowerPoint, MS Movie Maker, Printing, Scanning Mailing, Fax, Photo Copying)

Knowledge of booking and scheduling procedures

Time management and organizational skills

Significant experience with outbound operations and reservation scheduling

Ability to be both a team player and a team leader, Ability to exhibit high levels of patience and quick learner.

Ability to make friends and maintain relationships.

Comprehensive problem solving abilities and willingness to learn new things.

Self-motivated, Resourceful, willing to accept responsibilities, hardworking and desire to learn.

Table Set-up, Dining Operation and Procedure Basic Flair Tendering, Table Skirting, Basic Culinary different Asian & western dishes, Fruits and Flower Arrangement Catering Services and Buffet Service.

PERSONAL INFORMATION

Age : 25 Heights : 5’1

Date of Birth : October 19, 1992 Language : English, Tagalog

Civil Status : Single Passport No. : P1484762A

Nationality : Filipino Visa Status : Transferable

I hereby certify that the above information given is true and correct to the best of my knowledge and belief.

Contact this candidate