Char Gold
**** ***** ******** **** ********, TX *7406 M 832-***-****
*********@*****.***@ yahoo.com
Highly motivated, pro-active individual with a strong reputation for collaboration and cross-functional results; with 20+ years combined of medical experience.
Sweetwater OBGYN Associates, P.A., S ugarland, TX A pril 2017-Present Medical Assistant
● Obtain vitals
● Intake medical history of new patients into EHR
● Set up for routine exams and procedures
● Input of routine lab orders,
● Scribe prescriptions electronically
● Sterilizations of instruments
● Phone Triage
● Obtain prior authorization for outpatient imaging to facilities, commercial insurances, and Tricare
● Order Medical supplies
● Assist physician when needed
Neurosurgical Group of Texas, H ouston, TX J une 2016-October 2016 Patient Coordinator
Comprehensive responsibility for all aspects of coordinating patient care for assigned doctor or any doctor in the practice when requested. Includes, but not limited to;
● Schedule patient appointments, completing demographic or other information in (scheduling and billing computer system); answers all calls from or about doctor's patients, ensures that calls to/from patient are appropriately documented in chart, relays all information to doctor and assists doctor in ensuring that all calls are resolved.
● Arranges for and completes all orders for medical testing, pre-authorizes test with insurance company, give instructions to patient, ensures test results are obtained in timely manner, and conveyed to doctor. Ensures that all test orders are properly documented in patient chart and computerized scheduling system and electronic health record (EHR) if applicable.
● Schedules surgery, book admissions, completes surgical orders, provides detailed pre-op instructions to patient and ensures proper documentation in patient chart and computerized scheduling system and electronic health record (EHR) if applicable.
● Completes surgical charge ticket or obtains from doctor on daily basis for previous day's surgery. Ensures that all services performed by the doctor are known and provided to billing, including office visits, surgery, consults, E.R. or other after-hour services.
● Responsible for managing doctor's schedule to maximize doctor efficiency and productivity; and for keeping track o and notifying doctor of all scheduled patients, professional commitments, meeting; and open mail.
● Works closely with billing to ensure prompt notification of surgery posting to help billing ensure timely Insurance pre-authorization as subsequent collection of patient deposits.
● Reviews daily office visit dictation for corrections and for additional doctor's orders.
● Provides coverage to other doctor's office when their staff is away.
● Efficient in Next Gen, Epic, Life image
Norris Plastic Surgery, H ouston, TX S eptember 2015-May 2016 Clinical Director
Provide personal assistance, medical attention and emotional support to the physician and patients in a fast-paced private practice.
● Demonstrate excellent patient care
● Responsible for operations and management of AAAASF ASC; adhering to weekly, monthly, quarterly and yearly inspections
● Maintain OSHA regulations
● Train and supervise all medical personnel
● Assist physician during consultations, pre/post-operative appointments, follow-ups and ASC procedures
● Change dressings and removal of drains/sutures
● Administer skin care treatments to patients, such as chemical peels
● Create, update and review patient medical history, vital statistics, etc. during appointments Enter all electronic prescriptions and other physician orders, as directed by the physician
● Complete all FMLA and Disability Claim Forms
● Clean and sterilize instruments
● Maintain medical supplies and other inventory
● Triage patients
● Shoot all ‘Before and After’ photos using Mirror Imaging System
● General office duties, such as answering the phone, scheduling patients, posting surgical procedures, etc.
● Efficient in Nextech Practice, EPIC, 4Care and Mirror Institute of Cosmetic Surgery, H ouston, TX December 2014-September 2015 Lead Medical Assistant
Adept multi-skilled health professional, performing both administrative and clinical skills in a medical care environment.
● Demonstrate excellent patient care
● Train and supervise medical personnel
● Assist physician during consultations, pre/post-operative appointments and follow-ups
● Change dressings and removal of drains/sutures
● Create, update and review patient medical history, vital statistics, etc. during appointments
● Complete all FMLA and Disability Claim Forms
● Clean and sterilize instruments
● Maintain and order all office and medical supplies
● Triage patients
● Shoot all ‘Before and After’ photos
● Create and present all customized cosmetic quotes
● Submit for pre-certification/authorization and eligibility; present benefits to patient
● Perform administrative duties, as assigned by the Clinic Manager
● General office duties, such as answering the phone, scheduling patients, etc.
● Introduction of new revenue avenues, to include facial rejuvenation, microdermabrasion, photo facials and laser hair removal
● Assist with marketing strategy, such as the introduction to Groupon and use of social media
● Efficient in AdvanceMD
Excel Center Houston, Houston, TX, S ugar Land, Texas June 2009-October 2014 Lead Medical Assistant
Leading-Edge Medical professional, who is knowledge & efficient, while maintaining the care and needs of patients in a medical office.
● Demonstrate excellent patient care
● Train and supervise medical personnel
● Assist physician during consultations, pre/post-operative appointments and follow-ups
● Change dressings and removal of drains/sutures
● Create, update and review patient medical history, vital statistics, etc. during appointments
● Complete all FMLA and Disability Claim Forms
● Clean and sterilize instruments
● Maintain and order all office and medical supplies
● Triage patients
● Shoot all ‘Before and After’ photos using Vectra 3D Imaging
● Create and present all customized cosmetic quotes
● Perform administrative duties, as assigned by the Clinic Manager
● Create, update and maintain company ‘Policy and Procedures’ for clinical personnel
● General office duties, such as answering the phone, scheduling patients, etc.
● Maintain OSHA regulations
● Introduction of new revenue avenues, to include a new skin care line
● Create and submit surgical postings to various hospitals EDUCATION
Medical Billing and Coding, Graduate Ashworth College Peachtree – 2018 Corners, GA Medical Technology, S outhern University A&M College Baton Rouge, LA Other, C PR Certified, MA AAMA