Quality management, Engineering, Process control
Resume:
RESUME SHORT
STEVE W. KASSERMAN
Counce, TN 38326
Phone: 731-***-**** / *********@**********.***
Highlights of Experience:
Twenty-five years plus, direct Quality Assurance management/engineering with twelve years added responsibility for Supplier Quality. Six years experience as automotive supplier. Experience includes aluminum die casting, plastic injection molding, metal machining, metal stamping/forming, assembly operations, ISO-9001 implementation and audit, QS-9000 and QS-16949 audit and working knowledge, TQM, SPC, FMEA, PPAP, AQP, CAR, PAR, GD&T, Gage R&R, 8-D problem solving, Q-1, G.M. Targets for Excellence, Chrysler Pentastar, cost of quality, warranty recovery, developed supplier quality system & standard.
Experience: For last 17 years of working career.
August 2006 to April 2008 Quality Assurance Engineer ACT Electronics Inc. Corinth, MS
Manufacturer of custom Printed Circuit Boards and Assembly operations.
* Laid-off due to reduction in work force.
Report to Manager of Engineering and Quality.
Updated and maintain ISO 9000-2000 documents and internal audit process.
Responsible for seven product lines with three being assembly operations.
After Lay-off, I took Retirement and applied for Social security benefits.
February 2003 to January 2006 Sr. Quality Assurance Engineer Diversified Refrigeration Inc. Selmer, TN
Manufacturer of custom refrigeration/freezer products for GE, requiring various sheet metal and assembly operations.
Report to Manager of Quality Assurance with twelve direct reports.
Updated and maintain ISO 9000-2000 documents and internal audit process for five successful surveillance audits and one recertification audit.
Introduced manufacturing process improvements to reduce customer service calls in Case System by 38% and improve internal assembly processes, measured by Def. per unit, by 44%.
Improved data management and presentation techniques using Excell/Powerpoint.
Nov. 2001 to Feb. 2003 Quality Assurance Engineer EcoWater Systems Ripley, MS
Manufacturer of water filtration systems requiring various and numerous injection molding and assembly operations.
Resigned for improved opportunity with Diversified Refrigeration Inc.
Report to Manager of Engineering and Quality with two direct reports.
Develop and revise process inspection, audit standards and control plans for injection molding dept. and assembly line operations.
Train employees regarding procedures, inspection standards, use of inspection measurement and test equipment, and
statistical methods.
Develop component part inspection standards, process control plans for Water softener product launch.
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