Manager Support

Katrina Fouch

***** ** ***** ** • Woodinville, WA 98072

(C) 425-***-**** • *******.*****@*****.***

SUMMARY OF EXPERIENCE

Detailed oriented, highly capable and committed Business Administrator; dedicated to providing best in class support to ensure positive experience for leader

Microsoft experience: 5+ years within business support; skilled at navigating and negotiating the organization to accomplish group/company objectives

Robust relationships with staff supporting senior executives and strong ties within support functions to ensure goals and tasks are accomplished efficiently

Effective team player: skilled at cross-functional collaboration, delegation, and coordination of complex schedules and activities

Ability to work independently to achieve deadlines and goals of organization and company

Agile and flexible in ambiguous situations while continuing to execute for common goals

Innovative problem solver: goes above and beyond to ensure the desired result while maintaining a steady, professional demeanor in high-pressure situations

Excellent performance history

EXPERIENCE

2011-present MICROSOFT CORPORATION, Redmond, WA

Business Administrator, Enterprise Cloud Group – Engineering Systems April 2016-present

Deliver professional, effective and proactive day-to-day support including calendar management, communications, and expense management

Effectively partner at varying levels and roles across the company regarding meetings and events

Arrange domestic and international travel as required

Team support – headcount management, maintain/acquire appropriate hardware, maintain up to date distribution/security groups, space management

Maintain a high level of confidentiality and integrity

Mentor new Business Administrators

Continue mentorship within the business support community

Coordinate with manager’s personal schedule as needed

Business Administrator, Enterprise Cloud Group – System Center & Services October 2014-April 2016

Deliver professional, effective and proactive day-to-day support including calendar management, ongoing communications, and expense management

Handled logistical coordination of 4 Microsoft sponsored events for external partners and customers, including budget, venue, lodging, travel needs, registration, catering with attention to special needs, onsite support, follow up meetings to share learnings and best practices.

Partner closely with peers to effectively schedule and meetings, logistics and events

Arrange domestic and international travel

Planned and executed team morale events such as annual picnic, holiday party, off-sites etc.

Coordinate with manager’s personal schedule as needed

Business Administrator, Windows Server and Systems Center PM, July 2011-October 2014

Responsible for maintaining my manager’s calendar, tasks, appointments, expense reports, and travel as necessary

Daily management and support of PM organization within WSSC

Self-directed prioritization of tasks and projects

Working with MS internal, proprietary tools to manage the business

Manage expense reports, ordering of new hardware/software, space management, headcount

Daily interaction and collaboration with team members

Cross group collaboration with other assistants to schedule meetings and events

Manage on and off-boarding of new hires

Planning and coordination of all hands, internal reviews and morale events

References provided upon request.

Contact this candidate