Neha Meheta

**** ***** ***** ac6l4f@r.postjobfree.com

Shrewsbury 01545

774-***-****

COMPETENCIES

Strong communication and relationship management skills

Solid experience in Data analytics, Continuous process improvement and Project management.

Requirement gathering, process mapping, document creation.

Strong working knowledge of Requirements gathering, SAP Business processes and analysis.

Excellent knowledge in data extraction, data mapping & analytics related to SAP S&D, Master data, HR, FI-CO, SCM and Generic (Z developments).

WORK EXPERIENCE

Samsonite Mansfield MA July 2018 to Present

Professional role: -

Data validation Analyst

Run reports i.e. lease, expense etc, from different tools like siterra, lucernex, lease controller and validate for data accuracy.

Reviewed, analyzed, and ensured the quality of data loaded into the database system by utilizing Excel.

Reviews all data fields for accuracy and field mapping.

Collected, cleansed and provided modeling.

American Tower Corporation, Woburn MA August 2017 to June 2018

Professional Role: -

Operations Business Analyst

Work with business leads and stakeholders to understand, gather, document and validate business requirements, map out process flows and create process documentation.

Responsible for driving business process optimization, operational and financial improvements through projects

Document, analyze, and identify business process improvements and technology enhancements.

Create reports to analyze operational data, interpret the results and make recommendations to achieve desired business outcomes and identify opportunities for improvement.

Analyze business data to reveal trends and distribute findings to internal teams.

Work on Document Audits

Review existing processes and suggest improvements for enhanced efficiency within departments and cross functionally.

Coded and developed new automated form for process improvement which helped reduce the errors and incorrect entries, and increased the efficiency.

Assisted in planned and conducted requirements elicitation meetings with the business to collect functional requirements relating to Salesforce technology migrations.

Assisted to prepare a to be process flows

Worked in implementation of case management in sales force.

Created data flow diagrams and process flow diagrams to facilitate better system understanding.

Signature Consultants, Wilmington, MA May 2017 to July 2017

Professional Role: -

SAP Business Process Analyst

Performed SAP Business process analyst role within SAP master data management team.

Responsible for SAP Vendor master management and analyzing the patterns, data mismatches.

Requirement gathering and documentation for projects related to SAP Vendor master data management.

Responsible for data mapping, data validation and cleansing Using Microsoft excel (Fuzzy analysis) followed by data profiling and generating reports for executive analytics.

INTERNSHIP EXPERIENCE

BJ’s Wholesale Club, Westborough, MA April 2016 to August 2016

Business Process Analyst, Member Care

Responsible for data analysis on customer feedbacks for a variety of company products and programs to provide insights for improving internal processes.

Provided this research to the marketing department which ultimately led to significant increase in sales.

Provided recommendations for updating the knowledge base which drove improvements in performance and member satisfaction, as well as reducing number of repetitive tickets that were getting locked for similar issues.

Analyzed the escalated ecommerce member issues and helped in resolving those within 24 hours.

Performed User Acceptance Testing on the new Order Management system and provided vital feedback on usability.

Generation of Sales reports on weekly basis for leadership team which helped in driving more Sales across several products and locations.

Accenture Services Pvt. Ltd India March 2007 to June 2013

Professional Role: -

Performed several roles as Business Intelligence Consultant, Business Analyst, Data Analysis and SME for multiple clients across the globe.

Good understanding of SAP business processes related to S&D, HR, FI-CO and SCM modules.

Expertise in modelling, data analysis and data extraction designs of Business Warehouse applications for clients like Boston Scientific, DuPont and Alcan, built using SAP BI tools, and working on requirements gathering, technical/functional designs, peer reviews, change requests and problem requests.

Experience in reports development using SAP’s query designer and analyzer tools.

Experience in data analysis and reconciliations using SQL queries.

Guiding and mentoring junior resources in the team while working on technical and functional issues.

Expertise in Incident management based on SLA bound priorities.

Expertise in working with teams across the globe in onshore-offshore model.

Boston Scientific December 2011 – July 2013

BI Analyst and Application Support Specialist

Performed Upgrade activities like developments of BW objects, process chains in SAP Business Warehouse across several functional areas

Requirements gathering and design documentation for SAP business processes related to S&D and HR modules.

Error handling and issue resolutions during daily refreshes.

Experience in BW Extractions, BW Modeling, BEX Analyzer and query designer.

Data reconciliation across systems using SQL queries.

Worked on SAP BW/BI components and ETL processes like creating Info Cubes, Multi Providers, Transactional Cubes, Info Source, Info Package, Data Source, Info Objects, ODS (DSO)

DuPont January 2010 – October 2011

BI Analyst and Application Support Specialist

Gathering functional requirements & drafting technical specifications.

Development & Reporting using SAP Business Warehouse solutions.

Load monitoring, resolving issues within defined SLAs & performance tuning of long running jobs.

Data reconciliation across BI systems using SQL queries and BOBJ reports.

Alcan June 2007 – December 2010 Business Analyst and BI Application Developer

System Monitoring for critical data loads and resolving issues proactively.

Data analysis using SQL queries running on Oracle databases.

Involved in Root Cause Analysis for issues, estimation for fixes along with Functional, configuration designs and other testing documents

Development of process chains in APO as well as in BI.

Supporting different versions like BW2.1c, BW3.1, BW3.5 and BI7.0

EDUCATION

Assumption College, Worcester, MA August 2016

Master of Business Administration

Birla Institute of Technology, India December 2006

Bachelor of Engineering in Biotechnology

COMPUTER SKILL

SAP Business Intelligence technologies.

SAP Business Processes (S&D, Master Data, HR, FI-CO)

Reporting and Analytics

SQL Queries

Requirements gathering and data analysis

Incidents and Problem Management

Proficiency in Microsoft Word, Excel, PowerPoint, Visio, and Knowledge of social media sites such as LinkedIn, Twitter, and Facebook

Data presentation

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