TENNILLE BUERAS

**-*** ******* *******

La Quinta, CA 92253

760-***-****

ac6l44@r.postjobfree.com

PROFILE:

Achievement-driven Customer Service Specialist with 10+ years progressive experience in providing exceptional service to customer’s by being committed to retain constant awareness of customer needs to ensure a safe and secure shopping environment. Excellent communication, problem solving and time management skills along with exceptional cash handling experience. Trained in different sub-fields of Customer Service industry. MAJOR ACHIEVEMENTS:

Customer Service- developed long-term relationships with customers which increased repeat business.

Sales and Promotion- planned and executed promotional events to market service to new clients.

Food Service- supervised high turn-over rate while maintaining quality service. EXPERIENCE:

2013 – Present Circle K : Customer Service Representative Providing excellent customer service, while actively ensuring to excel within company goals. Accuracy in cash handling. Keeping a clean and stocked store, ready for next shift. 2007 – 2009 Popeye’s Chicken : Shift Leader

Consistently recognized by management for providing superior customer service. Enforced safety procedures in accordance with facility policies and government regulations. Reviewed weekly inventory charts and recorded facility needs. 2000-2001 Pic-N-Save : Cashier / Stocker

Collaborated with co-workers to ensure the delivery of efficient high quality service. Resolved guest complaints. Maintained a clean work area, and products stocked. Adapted very quickly. 1995-1999 Kentucky Fried Chicken : Crew Leader

Reviewed weekly inventory and recorded facility needs. Stock maintenance and line sanitation of food line service. Created repeat business by giving excellent customer service. SKILLS:

● Team building ● Adaptability

● Communication skills ● Strong organizational skills

● Staff Training ● Cash management

● Dependable. ● Multi-tasking

QUALIFICATIONS / EDUCATION:

08/2011 – 08/2012 Mayfield College

35325 Date Palm Dr.

Cathedral City, Ca

Certificate

Medical Front Office

Medical Terminology

Medical Billing