MICHELLE P. RIVERA
828-***-**** ********@*****.***
https://www.linkedin.com/in/michelle-r-0b41a9165/
OBJECTIVE
Ambitious and dedicated individual looking for an opportunity to enhance my Human Resource skills and knowledge and where I can contribute my best to a progressive company.
Skills
Assertive Communication & Interpersonal skills
Ability to adapt in ever changing environment
Punctual & precise with strong attention to detail
Excellent organization & time management skills
Maintain high level of confidentiality and professionalism
Ability to implement work plans, make sound observations, and carry out instructions
Computer literate
Data Entry
Familiar with equipment operations and multi-channel telecommunication and safety equipment
Diversity
Proficient in Microsoft Office
(Word, Excel: tables and pivot tables, Spreadsheet, Outlook, SharePoint)
PeopleSoft
Ability to independently work under pressure and enforce deadlines
Adobe and similar software
Hirebridge & Taleo
HRIS
Bookkeeping
Web & Social skills
QuickBooks
Payroll
Recruiting
Employee Relations
ADP, SAP
Professional Experience
ENERGY UNITED Statesville, NC
Human Resource, 06/2018 to Present
Assist with daily and weekly Human Resource administrative duties including processing paperwork, monitoring, tracking reports, and related responsibilities.
Assist with the recruiting of open positions and onboarding of new employees.
Support with benefit enrollment and administrative responsibilities.
Support with planning and coordinating events or meetings.
Work alongside the Manager of Talent and Development to assist with training event preparations, set-up, and of needs for staff training.
Prepare reports, graphs, and charts in support to HR operations.
Experience with employment law, compliance & confidentiality.
Professional Experience
FISERV Hickory, NC
Human Resource Assistant, 10/2017 to 06/2018
Provide administrative, clerical, and technical support to the HR department and it’s accomplishment of departmental functions and responsibilities.
Assist with Recruiting and checking applicant references.
Assist with setting up interviews
Respond to routine employee inquiries.
Assemble drug test kits and distribute these to various office locations to ensure adequate testing supplies are at each facility.
Organize and process approval forms and related document for employee training, and maintain associated training, and maintain associate training-related records, files, and reports.
Administer with payroll process
Assist employee with inquiries regarding benefits & enrollment.
Catawba County Sheriff’s Office-Newton, NC
Law Enforcement, 05/2010-09/2017
Maintain safety and security of all personnel
Responsible for day to day operations
Respond to associate questions relating to general company policy and procedures
Attend training classes as needed
Provided customer service to general public
Translate in court room setting, and investigations department
Respond to Medical Emergencies
Criminal Justice Terminology
Assist with paperwork relating to State audits and yearly inspections.
Data entry, multi-line telephone use and radio traffic.
E-Z Way Auto Sales- Hickory, NC
Human Resource Manager, 02/2008-04/2009
Manage recruiting process
Prepare documents for weekly and monthly meetings for Leadership team
Promote and support member engagement activities
Maintain effective working relationship with employees and customers at all levels
Ensure smooth operations, productive communication and effective understanding during all interpersonal contacts
Manage administrating process and office operations for all areas of HR.
Manage company rates, policies & procedures, back billing, and sales reports.
Manage Payroll process
Manage benefits enrollment, FMLA, and/or workers compensation
Education
STRAYER UNIVERSITY Huntersville, NC
Bachelor of Science (BS) in Criminal Justice, 12/2018
Minor in Human Resource Management
CATAWBA VALLEY COMMUNITY COLLEGE-Hickory, NC
Associate of Applied Science (AAS) in Criminal Justice, 06/2014
Of Note
Relevant Coursework
Into to HR Management
Communication Foundation
HR: Diversity Recruiting & Foundation
Organizational Behavior
Administrative HR
Project Relations
Principles of Management
Finance & Accounting
Volunteer
Girl Scouts- Carolinas Peaks to Piedmont
Volunteer with planning and helping with overnight camping trips and other events as well to earn their badges.
Claremont Elementary- Volunteer at school proctoring exams, school events such as Book Fairs, Field Day, and Field Trips.
Languages: Fluent English & Spanish
License:
Notary Public
CPR
Affiliations:
Society for Human Resource Management SHRM
Catawba Valley SHRM
References
Furnish upon request