Customer Service Manager

Debra J. Jackson

**** ******** *****, *** **** Houston, TX 77096 713-***-**** *********@*****.***

Objective

To obtain professional employment with a progressive company that offers opportunities for personal growth and career advancement

Skills & Qualifications

Typing (45 wpm)

Office Equipment Management

Conflict Resolution

Copying/Scanning

Organizational Skills

Professional Demeanor

Inventory management Office Procedures Team-Oriented & Quick Learner Merchandise Stocking & Loading Customer Service& Assistance Good Communications Skills

Food Handler Certification

Professional Employment

2010-2018 The Church at Bethel’s Family Café Manager/Event Coordinator

Houston, TX

Opened and closed Bethel’s Family Café. Sale/Distribution of beverages and snacks; made regular deposits of all monies collected

Coordinated food consumption for various church and community events

Organized and managed event details such as decor, catering, promotional material, etc.

Organized, managed, and printed material for events and activities for Bethel’s Place Empowerment Center and The Church at Bethel’s Family

2002-2010 The Rothko Chapel Houston, TX

Lead Host/Guard

Opened and closed Chapel

Host weddings, memorials, christenings, piano recitals and other events

Served as tour guide, greeted visitors for 50.000-60,000 guests per year

Book store - Took inventory and ordered supplies, sold books, post cards, CDs and DVDs, made daily deposits of daily funds

D. Jackson 1

1988-2002 Foleys Department Store Houston, TX

Senior Administrative Clerk- MIS Department

UPC specialist-Entered UPCs for all new merchandise for each department on the national system (daily)

Vendor sales and reports. Processed, printed, and distributed sale for the national system (weekly)

Inventory management, ordered and distributed supplies

1980-1988 American General Insurance Senior Assistant FMS for Commercial Line Department

Houston, TX

Sorted and delivered mail

Processed applications for commercial policies

Requested MVR records from national DPS

Ordered supplies for office

Education

Grambling State University 1966-1968 Grambling, LA

References

Available upon request

D. Jackson 2

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