Norman L. Brown

515-***-**** **** Norton, Des Moines, Iowa 50314 ac6l33@r.postjobfree.com

AREA OF EXPERTISE

Experienced IT Professional with 15 years of proven success developing systems and applications including extensive experience in the full-life cycle of systems and application design process. Proven ability using exceptional communication skills to work on projects involving all levels of an organization including teammates, staff, peers, vendors, and upper management. Through analysis and problem resolution, able to successfully satisfy all levels of management and users alike.

Analyst

Project & Resource Management

Application Management

Data Design/Proof of Concept

Interface Implementation

Cost Analysis

Prototyping

Application Design

Testing and Maintenance

TECHNICAL SKILLS

Systems: Proficient in MS Office tools MVS, Supreme, Tandem, Unisys Infrastructures: CICS, DB2, MVS, TSO, SMPE, Panvalet, IDMS, UNIX Languages/Databases: COBOL, Java (using Eclipse), SAS, REXX, Assembler, JCL, SQL TECHNOLOGY EXPERIENCE

IT Consultant, Contracted by Sara Bozarth for Aspen Aire, Ankeny, Iowa 05/2016 – 01/2017

• Utilizing SDLC implemented a new application that incorporated old spreadsheets into a Java app.

• Programming the application to organize, monitor and report on user inputted information

• Eliminating the need for staff to maintain multiple spreadsheets, uniforming data entry and the ability to run ad-hoc reports to track/monitor progress.

Technology Manager, Wells Fargo Financial, Des Moines, Iowa 05/2006 – 06/2009

• Oversaw the day-to-day operations of monitoring an Information Technology Team including personnel management, interviewing, hiring, goal setting, training, budgeting, production, and process improvement efforts.

• Planned, directed, supervised and evaluated work flow including coordinating work activities to achieve the volume expected to meet operational requirements and recommend operational improvements.

• Managed multiple priorities, demonstrated flexibility, and implemented change in a timely and effective manner.

• Built rapport with individuals at all levels of the organization; including outside vendors and contractors.

• Monitored Wells Fargo mainstream systems (YOM, MVS, Supreme, Tandem, Unisys, SHAW, ALI, APL test systems) and developed/monitored a host of independent systems.

• Managed staff responsible for data security/integrity, maintaining BCP objectives, and daily archival procedures.

• Awarded the Gold Coin for recognized achievement. Information Technology Analyst Lead, Principal Financial Group, Des Moines, Iowa 03/1992 – 05/2003

• Developed and implemented the concurrent user monitoring application generating a cost saving of over $400,000 annually in concurrent user license fees.

• Promoted and transitioned into leading project management teams based on consistent contributions to technical excellence, customer service, project design and leadership.

• Recognized for outstanding performance including Principal sponsored recognition achievement awards.

• Primary liaison for IBMs Z/OS390 infrastructure applications (On Demand/Content Manager).

• Managed the administrative staff, responsible for overall system infrastructure including maintaining, monitoring, testing, documenting, and technical support.

• Designed complex business solutions to meet business Initiatives efficiently providing project management, maintenance upgrades, support and development.

• Consistently volunteered for additionally responsibility including lead on-call system update and support duties. ADDITIONAL PROFESSIONAL EXPERIENCE

CCA - Carrier, U.S.P.S, Des Moines, Iowa 01/2016 – 04/2017 Production Team, Barrett plating, Des Moines, Iowa 01/2014 – 05/2015 Assistant Manager, Walmart, Ankeny, Iowa 01/2011 – 06/2014 EDUCATION & TRAINING

Certificate: Computer Languages & Java App Developer, Des Moines Area Community College 05/1999 & Expected 12/2018 BS: Management Information Systems, Upper Iowa University 2000 – 2003 Project Management Training Course, Principal Financial Group 2003

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