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Customer Service Manager

Austin, Texas, United States
13-14 hr
August 09, 2018

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***** ****** **. **** ***

Austin, TX 78754


OBJECTIVE: It is my goal to further my education and career in the medical and/or business field. I have achieved various honors and plan to excel further in this regard. I enjoy working with people and helping them fulfill their needs.

EDUCATION: Earned-Graduated general education degree 2013. Cedar Ridge High School, Round Rock, TX.

ACHIEVED: National Honor Society. National Art Honor. A.P. Art. ASL-American Sign Language. Accelerated advancement achieved. Outreach Program – Member of the University of Texas, Austin ORP. Distributed miscellaneous items to homeless programs to better the homeless. Performed humanitarian acts. VASE: Visual Art Student Education. Achieved exhibit in State level art entry. Qualified for the leadership organization.

EMPLOYER: 2016 to 2017 – The Children Place 19000 Limestone Commercial Dr. Pflugerville, TX 78660. Manager; Veronica 512-***-****

POSITION: Assistant Manager. Maintained position as the key holder for opening and closing the store. Expedited merchandise price changes. Provided customer service for in store and online orders. Maintained email and telephone meetings with Manager. Handled merchandising and inventory. Performed as cashier. Maintained organization, presentation and folding of floor merchandise. Preformed closing of the store. Dressed window and store mannequins. EMPLOYER: July 2012 to June 2016 – KOHL'S 200 SUNDANCE PRWY, ROUND ROCK, T X 78664 Supv: Sandra Shotwell 512-***-**** & 7292 S Plaza Center Dr. West Jordan, UT POSITION: Floor Sales. Expedited excellent customer service. Handled situations with problem customers while maintaining a professional demeanor. Expedited customer check out services. Maintained fitting rooms Preformed sizing for suits and tailoring items. Restocked dressing room items to the racks for sizing. Reorganized returns and clothing to appropriate racks and displays. Made items presentable for public sales. Maintained a clean and organized work environment. Worked within various departments in closing down the store for the evening. Maintained cashiering and drawer balancing. Expedited cash change out. Maintained the MJM department. Expedited unloading truck merchandise and inventory. Maintained the RF Unit. Distributed back stock to appropriate store location. Maintained sales items and inventory. Expedited price tag for merchandise sales. Maintained inventory control.

EMPLOYER: 2009 to 2016 – DRCOOK & Assoc. Medical Business Consulting. SLC UT CEO Donna Cook 801-***-****

POSITION: Worked in various office positions during the reorganization transition. Trained in professional management office reorganization. Acted as receptionist, data input, filing, appointment scheduling and worked closely in customer relations. Maintained telephones and patient computer input. Submitted and resubmitted insurance claims. Reference upon demand.

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