Gina Gilbert
Littleton CO *****
************@*****.***
Summary
Proven expertise in sales, marketing, reports and analytics, customer relationship management, project coordination, purchasing, and expediting.
Seasoned understanding of the value proposition of nurturing customer relationships via trust and continuity by building on a foundation of strong communication and connections through understanding customers’ needs.
Displaying integrity by believing in the product and guiding the customer to the best buying decision through product education.
Education
University of Missouri- Columbia, Bachelor of Science- Agriculture
Experience
Johns Manville November 2015-January 2018
Risk and Insurance Analyst
•Gathered, organized, and applied extensive data for insurance renewals.
•Responsible for insurance reporting and analytics, AP, floor warden training and coordination, fleet incident management, auditing all processes, customer relationship management, and project coordination.
•Supported security protocols, loss control and business continuity management.
Johns Manville June 2015-November 2015
Transportation Claims Specialist
•Developed and implemented SOP for processing freight claims, including specific rules per carrier, for Canada and LTL.
•Responsible for all cargo claims, organizing, filing, denial rebuttal, claim check processing and educating cargo receivers of best practices.
•Pursued and secured cargo claim checks totaling over $135,000 in 4 months.
Bray Whaler International June 2013-December 2014
Project Coordinator
•Purchased and expedited interior product for hotel remodels. Helped coordinate warehousing and install into new and renovated hotels for international purchasing agency.
•Managed install of 144 room hotel, proactively worked with installer team and manufacturers for timely delivery of product to minimize down-time.
•Coordinated international and national freight management with logistics company.
•Created workbooks to submit to Boston Fire Department of all upholstered goods.
Richard Watkins, MD April 2010-April 2011
Executive Assistant
•Maintained and organized life/office for busy anesthesiologist.
•Prepared medical billing, tax documentation and accounts payable.
Pummer – Natural by Design February 2009-August 2010
Inside Sales Executive and Marketing Coordinator
•Managed lead generation in multiple markets for furniture manufacturer, managed client database, created marketing letters geared toward each market, produced and categorized product photos into email catalogs then dispersed via internet
•Sold outdoor furniture for TV set design for series “Royal Pains” series on USA Network.
Bray Whaler International August 2007-October 2008
Project Coordinator
•Project coordination with four project managers, organized reports, secured best price and chose alternate vendors for international hotel purchasing agency.
•Processed invoices and closeout accounting preparation.
Notary Public, commission expires February, 2020
References available upon request