K I M T A S H A C O L L I N S
Microsoft Office
Training
CPR/AED/First Aid
Conflict Resolution
E X P E R T I S E
C A R E E R S U M M A R Y
P R O F E S S I O N A L E X P E R I E N C E
**** *****wood Lane, Lithonia GA 256-***-**** ***********@*****.*** Customer Service
Interpersonal Skills
Team Player
Typing 35 WPM
E D U C A T I O N
C O R E C O M P E T E N C I E S
High impact professional with diverse experience in deadlines and problem solving
Outstanding managerial and organizational skills
Flexible team player with ability to handle multiple concurrent duties with a specific goal in view
Recognized for commitment to team excellence and maintaining working relationships
Strong interpersonal and communication skills and the ability to work effectively with a wide range of
constituencies in a diverse community
JIMMY JAZZ
STORE MANAGER 8/2013-CURRENT
Interact with internal resources to identify issues, respond to concerns and follow up with a satisfactory resolution in a timely manner
Increase profits steadily through effective displays and merchandising
Improve operations through daily supervision of staff assignments
Audit transactions and responsible for daily cash/credit reconciliation
Preparation of correspondence and memos via email to educate staff or inform them of process updates
Interview applicants for open positions and assist with training and coaching of new/current staff
Preparation of the weekly work schedule
Report daily sales goals and results to department store manager
Organize inventory and responsible for ordering of supplies as needed
Answered all incoming calls, providing product information and pricing
Approved refunds and exchanges
A1 BAIL BONDING
OFFICE MANAGER 04/2006-10/2013
Maintained and conducted proper company operations
Kept regular contact with clients and logged details about outstanding bonds
Stayed aware of upcoming court dates and attended them as needed
Answered all incoming calls, kept community educated on process and procedures
Scheduled appointments and ensured adherence to all State regulations
Created all correspondence and memos to submit to staff EVERLASTING IMPRESSIONS
OFFICE MANAGER 08/2000-10/2006
Provided efficient and professional administrative and clerical service to staff
Maintained inventory of all supplies and ordered as needed
Kept accurate client files and contracts
Maintained office budget and schedule for staff, along with the Calendar for the Director
Ensured all staff followed rules of the company
Opened all incoming mail and distributed accordingly
Maintain required paperwork, including logs and other documents along with the ability to supervise staff
Resolved all client/staff complaints in a prompt manner ALABAMA AGRICULTURAL AND MECHANICAL
UNIVERSITY-05/2007-05/2012
BACHELORS DEGREE OF POLITICAL SCIENCE
MINOR:CRIMINAL JUSTICE
R E F E R E N C E S
Available Upon Request