Customer Service Manager

MADELINE RILEY

**** ******** ***** ***** *****, FL 33617 479-***-**** ***************@*****.***

SUMMARY

Having obtained my Bachelor’s degree in Environmental Science, I feel I would be an excellent addition to this team. I have sufficient knowledge in field work, therefore, I can apply much of my experience to this job. I have experience collecting samples from various environments, which can easily be translated to this position. A future in Sustainable Food Systems is my career goal. Having experience working at the University of South Florida’s Botanical Gardens, I feel this gives me a competitive edge, in that I feel comfortable working in agricultural environments.

EXPERIENCE

January 2018- May 2018

Intern, USF Botanical Gardens

Being a garden, there are many tasks which are done including: weeding, planting, cleaning up various areas, and pruning. Among these tasks, there are others including: designing activities for the Children’s Area, formatting informational brochures, etc.

June 2017- present Manager, Felicitous Coffee and Tea

This position not only requires knowledge of coffee and tea, as well as the skills associated with coffees and teas, but also customer service, shop upkeep, and time management.

January- June 2017

January-September 2016

Merchandise Ambassador, Busch Gardens

Being employed in merchandise, cashiering is required, guest service, and knowledge of the area are required.

Substitute Teacher, Bright Horizons

As a substitute teacher, several responsibilities included: ability to work long shifts, flexibility, educating children, providing care, and relationship upkeep with clie

EDUCATION

August 2014- May 2018 Bachelor of Science in Environmental Science and Policy

Minors in Geology and Political Science

CERTIFICATIONS

July 26, 2016 CPR and AED Certified

July 16, 2013 PADI Scuba Diver Certified (Diver No. 13070D7965)

April 10, 2014 Arkansas Game and Fish Commission Boating Education (Card ID BSC-661********)

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