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Customer Service Assistant

Kaukauna, Wisconsin, United States
August 09, 2018

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Beth Rosin

**** **** ***

Kaukauna, WI


To work in a customer friendly office as a Receptionist/Patient Coordinator or Administrative Assistant for an employer in need of a detail oriented, honest, responsible, dependable, and customer service focused employee.


Kaukauna High School Graduate Kaukauna, WI Action! Employment and Training Menasha, WI

Bookkeeping – Payroll - Banking Medic Scheduling - Ten-Calculator EyeMD Filing – Medical Records Epic Web/ Epic Hyperspace Word 97 for Windows Misys Excel 97 for Windows Medical Terminology

Work Experience

Patient Service Representative September 2015 to present

Bay Care Clinic

Answered Telephones, schedule appointments, filing, prep charts for clinic, assign referrals, and request films for appointments.

Clinic Secretary

Children’s Hospital of WI October 2010 to September 2015

Registering and exiting patients, billing, banking and daily reports. Assist at other front desk duties as assigned.

Receptionist Northeast Wisconsin Vision Center, Oshkosh WI June-09-October 2010

Answered Telephones, greet patient’s, schedule appointments, schedule surgeries, filing, prep charts for clinic, photo copy records, collect co pays, check patient’s in & out.

Payroll/ Accounts Payable

Colony Oaks, Appleton WI January-09-May-09 Payroll, Answered Telephones, Bank Deposits, Enter time clock punches, filing, paid bills & scanned into fax machine, month end, sorted mail. Assisted residents with petty cash account and assistant to the Business Office Manager.

Patient Coordinator/Medical Records Fox Valley Pulmonary Medicine, Appleton WI June-02-March-09 Answered Telephones, schedule appointments, filing, pre-admit patient’s assist with rooming patient’s, and medical records clerk.

Certified Nurse’s Assistant June-01-June-02

Franciscan Care, Appleton WI Treated residents with excellent care and respect. Checked patient’s vital signs and reported any changes to RN. Assisted patient’s with oral hygiene, bathing, and dressing.

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