Jennifer Monsur

**** ***** **. ******, ** *****

734-***-**** ac6kzf@r.postjobfree.com

Education

•2008-2010, Wayne State University, Detroit Michigan

Relevant Skills

•Proficient in Microsoft Excel, PowerPoint, Office, Word, Outlook, Project, Visio, SAP, and SharePoint

•Able to average 60 words per minute typing

•Proficient in multiple administrative programs such as Kronos, Stratton Warren, FileMaker, Navision, RetailPro, SAP and SharePoint

Employment History

March 2016-Current Application Development Assistant Asahi Kasei

•SAP and SharePoint Power User

•Creates and improves workflow processes

•Assist VP of Technology

•Maintain technical data

•Provides support to R&D Lab with Data Entry

•Maintains and provides IT support for department SharePoint Page

•Creates and Maintains material masters in SAP

May 2015- September 2016 Store Manager, Helly Hansen

•Opening and closing the store

•Submit payroll bi-weekly

•Perform exceptional customer service by exemplifying a “Customer First” mindset

•Handle all aspects of day-to-day operations, including visual merchandising and marketing

•Train new and existing staff

•Hit weekly, monthly, and yearly store goals

•Maintain store stock levels and place weekly replenishment order

April 2013-February 2015 Production Planning Manager, Gable Signs

•Processed approximately 15 work orders per day, totaling at 300 hours of labor.

•Drew up master schedule to establish sequence and lead time of each project to meet deadlines.

•Analyzed production capacity data and performed mathematical calculations to determine manufacturing processes and human resource requirements.

•Planed and scheduled workflow for each department according to manufacturing sequences and lead times, totaling at 2000 hours of labor.

•Consulted with shop supervisors to determine status of assigned projects.

•Expedited operations that delay schedules and altered schedules to meet unforeseen conditions.

•Prepared and updated production reports daily

May 2012-April 2013 Human Resources Administrative Assistant, Maryland Live Casino

•Entered time sheets, ordered supplies, and completed weekly expense reports

•Balanced checkbook and maintained a monthly account of $10,000

•Created and presented a budget of $1.2 million to company executives

•Effectively executed time sensitive projects using project management principles

•Answered over 200 phone calls per day

•Scheduled over 60 interviews per day

•Solved complex customer complaints with no negative feedback

•Coordinated casino events daily

•Operated mail room

Memberships

•Alpha Phi Omega National Service Fraternity

•Coordinated over 25 community service and fellowship events every semester

•Served as the Treasurer and Vice President for two semesters each

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