Customer Service Office
Resume:
Adel Abdelsatar Abdelrahman Soliman
************@*****.***
Job Objectives:
A challenging and rewarding career with a progressive and stable organization in which, I can contribute to the growth of company with my qualification and cooperate skills for in the organization.
Educational Background:
1998 – 2002 Sohag University Egypt
Bachelor of Faculty of Arts
Psychology Section
Work Experience:
Sep. 2012 – Present Kuwait public transport company (K.P.T.C) Kuwait Administrative of Tenders and Contracts Management Job Description:
Responsible for supporting high-level executives and management or entire departments.
Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing
Preparing the agenda, which put to the committees of tenders and auctions
Preparing, drafting and keeping the minutes of meetings of the Committee for tenders and auctions and writing reports.
Implementing the decisions emanating from the minutes of meetings of the Committee for tenders and auctions.
Following-up decisions of the tenders and auctions Committee with internal and external to the company.
Preparing the bid requirements and specifications for tenders, bids and practices.
Modelling contracts for tenders, bids and practices.
Participating in technical committees entrusted to examine the tenders submitted in the tenders and auctions.
Preparing internal and external books and correspondence to the company.
Delivery and receipt of the Daily Mail and organize documents and archiving.
Jan. 2012 – Sep 2012 FedEx Kinko’s office print service co. Kuwait Customer service
Job Description:
Scanning / Cashiering using POS system
Printing – copying
Finishing documents ( pending, Lamination, cutting, Drilling,on
Punching Holes
FedEx Express / faxing
Customer Satisfaction
2
Jan. 2008 – Dec. 2011 K. M. S Company Kuwait
Interpreter
Job Description
Translate Arabic & English (vice versa)
Cap Manager / Leader team.
Organizing meetings
Jan. 2005 - Jan 2008 Mottamad Jasim Alwazzan Co. Kuwait Secretary& Receptionist
Job Description
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Arrange conferences, meetings, and travel reservations for office personnel.
Complete forms in accordance with company procedures.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Locate and attach appropriate files to incoming correspondence requiring replies.
Mail newsletters, promotional material, and other information.
Maintain scheduling and event calendars.
Make copies of correspondence and other printed material.
Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
Writing contract
Feb. 2003 - Nov. 2005 El Baleana Secondary School Egypt Teacher
Job Description:
Teaching Phycology Secondary School for 3 years
teaching 3 classes of each 30 students
I am a part of teachers How put the Exam
I am a part of the teacher in the control unit
I am a part of Finishing Exam tests for third year grad high school Additional Courses & Certificates:
American European Academy Kuwait
Executive Secretary (3 Months)
April 2 – June 4, 2011 Trust Academy Egypt
Human Resources Management (HRM)- (Walden University Diploma) Human Resources Development (HRD) April. 2011 Egypt
(Certified by Canadian Training Center of NLP)
April 6 – June 6, 2011 Egypt
Phonetics (Walden University Diploma)
3
1 April – 25 June 2011 Egypt
Extensive Diploma Sponsored by Ministry of Industry and Commerce
E-Marketing
Business English
Office 2007
Business Administration
Typing
ICDL Certificate (International Computer Driving License). English Certificate (Lane Community College – International Center Of Information Technology).
Qualifications:
Language skills:
WRITING READING SPEAKING LISTENING
Arabic Native Native Native Native
English Very Good Excellent Very Good Very Good
Computer Skills:
MS ( Office 2033 )
MS ( Office 2031 )
MS ( Office 2010 )
Typing
Internet user
Interpersonal skills:
Ability to work under pressure
Good at meeting deadline
Ability to work individually and as a member in a teamwork
Dynamic & Self Presentable & Fast-learner
Well Organized & Self Motivated
Communication Skills & Problem solving
Interests:
Playing chess
Reading
Travelling
Personal Data:
Nationality : Egyptian
Date of Birth : 19th of October 1976
Marital Status : Married
Passport No : A 32000793
Passport Expiry : 3 3 . 3. 9192
Visa Status : 18
References furnished upon request
Contact this candidate