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Customer Service Administrative Assistant

Location:
Grand Rapids, MI
Posted:
August 07, 2018

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Resume:

Kimberley Barber

Administrative Assistant

Grand Rapids, MI 49512

ac6ku6@r.postjobfree.com

616-***-****

A Business Administrative Professional with three years’ experience in a fast paced Architecture Engineering firm. I am a Task and project oriented person, experience in answering multiple phone lines, fielding questions from co-workers. I am seeking a position that will further develop expertise and experience in the Administrative field.

Work Experience

Administrative Assistant / Receptionist

AECOM - Grand Rapids, MI

November 2015 to Present

Answers incoming phone calls and reroutes call to proper personnel

Organizes meetings for lunches and seminars

Orders food for office functions

Creates Safety Work Plans

Organizes vehicle rental arrivals and departures

Coordinates building issues with the Landlord

Greets and checks in visitors

Updates phone and email lists of employees in Michigan offices

Wellness Ambassador for the Grand Rapids Office

Co-Leader of the Health and Wellness Committee

Back-up for the Copy Center

Deli / Order Writer

Meijer Stores – Grand Rapids, MI

May 2018 to Present

Customer Service

Deli Stocker

Process Donations

Process Throwaway Product

Assist in Deli as needed

Service Coordinator / Cashier

January 2014 to 2015

November 2006 to January 2009

Running check lanes – cashier lane assignments; handling of breaks and lunches

Helping at the Service Desk as needed

Auditing of Cash Drawers

Picking up Cash Deposits

Changing of Cash Drawers

Customer Service and Cash Handling at the register

Picking up and sorting of merchandise as needed to maintain store cleanliness standards

Other Duties as assigned by the management team

Merchandiser

Source Interlink / Select Merchandising / Newsgroup December 2013 to May 2015

December 2008 to May 2013

Provide Customer Service at multiple locations, face to face

Building of product displays according to planogram to promote sales success

Merchandising new product and refilling existing lines in client approved locations

Maintaining attractiveness of the display/department

Completing return of product – boxing and returning old/damaged product Office Manager

Accountability Accounting

May 2013 to October 2013

Running of the Office

Creation of the filing system

Filing

Keeping Client files in order

Data Entry

Keeping Track of Appointments

Answering phones

Research, writing the Policy and Procedures Manual

Started and Maintained Social Media

Merchandiser

National Wine and Spirits – Byron Center

September 2012 to April 2013

Provide Customer Service at multiple locations, face to face

Building of product displays according to planogram to promote sales success

Merchandising new product and refilling existing lines in client approved locations

Maintaining attractiveness of the display/department Office Assistant – Federal Work Study

Davenport University – Cutlerville Gaines Chamber of Commerce May 2011 – June 2012

Organizing Office records for efficiency of use

Creating and updating MS Excel spreadsheets for tracking events and memberships

Contacting local businesses for donations and keeping in contact with them as to upcoming events and new member benefits available

Assisting in the planning of Chamber events: Cutlerville Days, Golf Outing, Pine Rest Christmas Card donations; Managing of Website updates for these events and new members

Maintained the Social Media area for the Chamber Pricing Integrity Analyst - Meijer

March 2011 to May 2011

Handle Customer Service interactions via answering questions from customers and associates, phone and in store.

Verifying store pricing by scanning merchandise and display labeling; looking for and fixing of errors

Assisting the Pricing Team with Markdowns section by section daily Construction Assistant / Administration Support

ITT Tech – Habitat for Humanity – Kent County

February 2010 to February 2011

Supporting the Project Managers – helping to set up builds

Ordering of Appliances, blinds, construction supplies & setting up utilities appointments

Handled AmeriCorps Applicant tracking via creation Excel Spreadsheet

Answering phones, filing, copying and general office support to assist in grant applications and duties as asked

Data Entry, Broker Price Opinion Specialist

Exit Advantage Realty

January 2004 to February 2008

Online research of homes via tax records and MLS (Multi Listing Service) for reality board, for comparability factors amongst other homes within the surrounding mile to support home pricing,

photographing area homes, both interior and exterior

Web based data entry of analysis and results for use in funding, refinancing and foreclosure decision

Education

Associates in Business Administration

Davenport University

May 2011 – April 2014

Additional Information

Key Skills

Organized, Detail Focused

Microsoft Office Proficiency *Word *Excel * PowerPoint

Adobe Pro Proficiency

Website Management

Willing to Take on Any Project / Task As Needed

Effective Communicator

Provides Excellent Customer Service

Team Oriented

Great Work Ethic

Enjoys Helping People



Contact this candidate