Front Office Customer Service

NP SIMELANE CURRICULUM VITAE

Personal Details

Name: Nkosikhona Patricia Simelane

Address: **** ********* ********,

Vosloorus Ext 9,1475

I D Number: 771**********

Cell no: 078-***-**** /071-***-****

E-mail address: ***************@*****.***

Gender: Female

Marital Status: Single

Languages: IsiZulu and English

Nationality: South African

Academic Details

Completed

Institution

Modules

Duration

Completed

Institution

Modules

Duration

Completed

Institution

Grades

Completed

Institution

High School

Highest Grade

Subjects

Year

Work Experience:

1.

Company

Position

Duration

2.

Company

Position

Duration

3.

Company

Position

Duration

Short Course - Computer Skills in the Office

Intergraded Training Solution

Microsoft Word, Excel, PowerPoint and Outlook

April 2014 – July 2014

Short Course - Personnel Reception Course

Damelin

Good Interaction with customers

Good verbal Communication Skills

Behave in a professional manner in a business

Customer Service

April 2006 – June 2006

PSIRA Certificate

G A Security Training

E, D and C

Short Course - First Aid NQF Level 1

Magnum Shield Security Services

Graceland Education Centre

Grade 11

English, IsiZulu, Afrikaans, Geography, Biology and Business Economics

1998

Thorburn Security Services Pty Ltd

Control Room Administrator

July 2013 -14 July 2015

Duties:

Control room monitoring

Directing all incoming calls promptly

Monitoring CCTV’s

Front office filing and general admin

Opening new files

Posting of guards

Uniform issuing

Reason for leaving :Resigned as the contract with client was Terminated

Pothlako Security Services Pty Ltd

Receptionist / Administrator

January 2013 – June 2013

Duties:

Organizing the reception

Directing all incoming calls promptly

Front office filing and general admin

Boardroom bookings

Welcoming all patrons for meetings

Taking minutes

Reason for leaving : Contract ended

Bidvest Magnum Group

Receptionist

October 2005 – September 2011

Duties:

Organizing the reception

Switchboard operator

Front office filing and general admin

Handling messages and distribute incoming postage to the relevant individuals / departments

Assisting with invoices using Accpac system

Boardroom bookings

Welcoming all Patrons for Meetings

Company

Position

Duration

Achievement

Skills

Bidvest Magnum Group

Security Guard

September 2004- September 2005

Duties:

Perform Access Control

Patrolling

Monitoring CCTV’s

Control room monitoring

Posting of Guards

Promoted to a Receptionist at Magnum Shield in October 2005

Good attitude, Interpersonal skills, Communication,

Organizing, Honest, Accountable and Self – motivated,

the ability to write short reports and follow written instructions

Reason for leaving : Resigned

References

Name: Daisy Khoza

Contact: 076-***-****

Company: Thorburn Security Services

Name: Siziwe Ntsele

Contact: 084-***-****

Company: Pothlako Security Services

Name: Sarafina Sibiya

Contact: 012-***-**** / 086-***-****

Company: Protea Coin Group

Contact this candidate