Customer Service Representative

Raj Kumar Dua

**** ******** ****. ******* ** T*Y*W5 Ph: 403-***-**** ***********@*****.***

Carrier Objective:

To Be an outstanding asset to secure a position in hospitality or human resources industries, with room for upward advancement on based on performance. Proactive in creating a safe and productive environment, while being motivated to exceed expectations and become a loyal asset to your company.

SKILLS SUMMARY

Self- Motivated Consistently Take initiative when working on projects and when problem solving

Pay attention to detail

Excellent written and verbal communication skills

Honest Trustworthy and Dependable

Excellent interpersonal skills to relate to customers of all ages

Able to work independently and in collaboration with others

EDUCATION AND TRAINING

Completed degree course 2018 Travel and Tourism

CDI college Downtown Calgary

Certificate of Academic Excellence in client counseling

Certificate of Academic excellence in Domestic Ticketing

Certificate of 99% Attendance

Certificate of Academic Excellence in International Ticketing

Certificate of Academic Excellence in Tours

Very Good at MS Office, Microsoft word, Microsoft Access,

Microsoft Excel, Microsoft Power Point and Microsoft Outlook

Mar2018 to Jun2018 Worked with Custom Travel Solutions as Supplier relations

Jan 2014 – May 2017 Customer Service Representative

SUDHA INTERNATIONAL LUDHIANA INDIA

Supervisorial duties

Cashier, Expo, Janitorial Duties, & prep

Ensuring and excelling customer satisfaction

Procure orders from foreigner customers and execute Accurately process cash/ debit/credit transactions

March 2001- July 2014 Customer Service Representative

MADAN INDUSTRIES Ludhiana

Front of the house service

Facility coordination (cashier, expo, janitorial duties)

Accurately processed cash/ debit/ credit transactions

Ensuring & excelling customer satisfaction

INTEREST & ACTIVITIES

Travelling

Music

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