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Work Experience

Sep. 2014 ~ Present Independence Blue Cross Research Scientist

Apply statistical methodology and machine learning algorithms to support business decision making and various studies including retrospective program evaluations on health care utilization and costs.

Develop advanced analytics to support the Marketing department including customer churn & retention models, customer segmentation and profiling, cross-channel analysis, campaign evaluation, lifetime value analysis, and propensity models.

Develop predictive models to support health plan quality and risk management. Identify outreach members, evaluate provider performance, and conduct trend analysis of quality measure rates.

Conduct exploratory analysis to identify opportunities for cost savings strategies and business initiatives, and present findings and recommendations.

Create dashboard and interactive reports using data visualization tools.

Environment: R, SparkR, Python, Cloudera, SQL, SAS, Tableau, Teradata.

Oct. 2013 ~ Sep. 2014 New Jersey Department of Health Health Data Specialist

Performed data assessment and validation, designed and implemented statistical analysis for syndromic surveillance systems; summarized and interpreted the analysis results.

Developed reproducible daily, weekly, quarterly and ad hoc reports for syndromic surveillance systems.

Conducted survey analysis, and summarized results using charts, tables, and figures for reports and presentations.

Provided regular maintenance and troubleshooting on the diseases outbreak database system.

Provided IT technical support for Refugee Health Tracking System.

Environment: R, SAS, Access, VBA, EXCEL, MYSQL.

Sep. ~ Dec. 2013 Temple University Statistical Analyst

Cleaned, integrated, and prepared data from various data sources (observational data, clinical data, and Survey Monkey exported data) for further statistical analysis.

Conducted statistical analysis to identify risk factors for mental disorders.

Environment: SAS, SPSS, Survey Monkey.

June ~ Aug. 2011 ImClone Systems Statistician

Implemented RobX (Robustness Index for drug formulation) calculation module; conducted sensitivity study on RobX using Monte Carlo simulation; derived theoretically distribution parameters of RobX.

Environment: S-plus, JMP, StatServer.

Apr. 2005 ~ July 2007 ZTE Communication Co., Ltd. Shanghai R&D Center Software Engineer

Designed, developed and maintained Fault Management Modules (Alarm and Test Modules) of Telecommunication Network Management System.

Served as technical support for internal and external customers.

Environment: Java, J2EE, Oracle, Eclipse, C++, UNIX.

Education

New Jersey Institute of Technology, Newark, NJ

Ph.D., Applied Statistics, January 2013

Xi’an Jiaotong University, Xi’an, Shaanxi, China

MS., Computer Science, April 2005

Xi’an Polytechnic University, Xi’an, Shaanxi, China

BS., Computer Science, July 2002

Publications & Presentations

Chen, F., Kostial, E., Hamby, T. and Tsai, S., “Validation of New Jersey Emergency Department (ED) Registration Data in BioSense 2.0”, 2014 ISDS (The International Society for Disease Surveillance) Conference, Philadelphia, PA, December 2014.

Maxwell, S.D., Chen, F., and Ellman, L.M., “Maternal Caffeine Intake During Pregnancy And Risk For Adolescent Depression In Offspring”, Society of Biological Psychiatry 69th Annual Scientific Meeting, New York, NY, May 2014.

Chen F. and Dhar S., “The Goodness-of-fit Tests for Geometric Models”, the Ninth Annual Conference on Frontiers in Applied and Computational Mathematics (FACM '12), NJIT, Newark, NJ, May 2012.

Chen F. and Dhar S., “The Goodness-of-fit Tests for Geometric Models”, 57th Annual Meeting of New Jersey Academy of Science, Seton Hall University, South Orange, NJ, April 2012.

Certificates

Deep Learning and Neural Network

Data Science and Engineering with Spark XSeries

Introduction to Apache Spark

Big Data Analysis with Apache Spark

Distributed Machine Learning with Apache Spark

Honors

Teaching Assistantship, NJIT, Jan. 2009 - Jan. 2013

“Excellent Employee”, ZTE Corporation R&D Center (Shanghai), China, 2006

Second Prize, Mathematical Contest in Modeling (MCM) for National College Students, China, 2000

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