Executive Assistant
Resume:
Linda Antonelly
Mount Laurel, NJ 08054
ac6kon@r.postjobfree.com
Qualifications Summary
•Accomplished Administrative Assistant offering over 10 years of administrative experience reporting to the Director of the Customer Service Dept. and Service Management Personnel.
•Dedicated and customer-oriented professional that will strive to make the lives of busy executives easier. Serve as a proactive gatekeeper and prepare well-researched and accurate documents, manage busy calendars and will efficiently handle daily office tasks and meet deadlines.
•Proficient user of MS Office (Microsoft Word, Excel, PowerPoint,, Access and Outlook) 50 WPM
Professional Experience
3/18-07/18 Insign Inc. Cherry Hill, NJ
Executive Assistant-
•Process and track customer quotes
•Process and maintain internal workorders
•Work closely with Project Managers to prepare final quotes for billing as jobs complete
•Work closely with GM and VP of Operations to maintain production and install schedules
•Assist PMs with travel schedules and misc admin tasks
•Maintain computerized project management tasks on various customer websites
•Take and distribute weekly Production Meeting Minutes
•Prepare weekly Budget Hours Spreadsheet Report.
9/06-03/18 Inductotherm Corp, Rancocas NJ
Executive Assistant – Service Dept. (2009-2018)
•Manage Expense Reports and Overnight Compensations for all Service Dept. Personnel.
•Organize Travel Arrangements for customer visits and Service Dept. Personnel
•Data Entry, Filing, Answering phones
•Prepare Invoices for customers
•Manage outlook calendar for Director, vacations, various records, as well as equipment and technology
•Train newly hired Field Service Engineers on paperwork and office procedures.
•Prepare time-sensitive Certificates of Insurance and Pre Start-Up Checklists for customers,
•Order Supplies and other miscellaneous duties as needed.
•Conduct audits of various departments within the company to evaluate conformity and effectiveness of company procedures as well as influence ways to increase efficiency.
Administrative Assistant- Engineering Dept. (2006-2009) / Technology Transfer Assistant
•Reported Engineering Labor Hours.
•Assemble safety kits, drawings and manuals for customers.
•Executed confidential time-sensitive information such as: drawings, manuals, procedures, bills of material, & spec sheets to subsidiaries we have worldwide.
1/05 – 8/05 Viking Communications, Cherry Hill, NJ
Customer Service Representative (part-time)
•Resolved customer complaints
•Informed customers about products and services, which resulted in increased-sales of cable packages
•Efficiently activated cable for customers in our Cat-V program
•Consulted with various apartment complex managers to ensure that our company delivered great quality service to their tenants as well as shipping supplies to apartment complexes.
11/01 – 07/08 Acme Markets, Maple Shade, NJ
Cashier/Customer Service Representative (part-time)
•Cashiering duties and operated Self-Checkout stations
•Accurately ensured price tags were changed as needed.
•Enhanced customer satisfaction by assisting customers with questions/concerns
•Maintained records of daily cash flow and oversaw duties of other personnel.
4/00-9/01 Sbarro’s Italian Eatery, Moorestown, NJ
Food server (part-time)
•Prepared and served food orders.
•Operated cash register
•Improved sales by promoting daily food specials
Education & Training
01/16-Present Rowan College at Burlington County, Mt. Laurel, NJ
Enrolled in Associates of Science Program, major in Liberal Arts degree expected 01/2018
10/02-7/03 Harris School of Business - Cherry Hill, NJ / Computer Office Technology/ Diploma – July 2003
9/98-6/02 Maple Shade High School - Maple Shade, NJ / Diploma – June 2002
Skills
•Typing (50 wpm)
•Microsoft Office Suite (Word, Excel PowerPoint, Access & Outlook)
•Accounting Fundamentals
•Records Management
•Machine Transcription
INTERNSHIP: Multiple Sclerosis Association of America (MSAA), Cherry Hill, NJ
•Assessed and organized project research for upper management personnel.
•Managed multi-line telephone calls and educated clients on services MSAA provides.
•Composed letters, faxed, copied and entered data for the MSAA Motivator Magazine
•Expedited, proof read and edited letters for mass mailings as needed
ADDITIONALTRAINING COMPLETED:
•Fred Pryor -“Managing Multiple Priorities, Projects, and Deadlines”
•Fred Pryor - “Management Skills for Secretaries, Administrative Assistants, and Support Staff.”
•Fred Pryor – “Communication Skills for Women”
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