Administrative Assistant Customer Service
Resume:
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**** ******** *** *** #***, Washington, DC **032 202-***-**** *************@*****.***
Friendly Receptionist with 3 year background in medical office and managing settings. Knowledgeable about security, service and clerical requirements. Able to take on multiple simultaneous tasks with excellent time management abilities and a resourceful approach. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply expertise and extensive experience in consulting to take on a challenging new role with a growing team.
Excellent communication skills
Professional phone etiquette
Team building
Accurate and detailed
Medical billing
Multi-line phone proficiency
Critical thinker
Administrative support specialist
Appointment setting
Advanced clerical knowledge
HIPAA compliance
Customer service-oriented
Works well under pressure
65 WPM typing speed
Articulate and well-spoken
Receptionist Administrative Assistant, 03/2017 to 08/2017 Yousefi Chiro Care (Zahra Yousefi DC, Anahita Yousefi DC, & Yasi Yousefi DC) – Washington, DC Coordinated office inventory by restocking supplies and placing purchase orders. P S
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Kept reception area clean and neat to give visitors a positive impression of the company. Received and routed business correspondence to correct department or staff member. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. Answered telephone inquiries from clients, vendors and the public. Provided clerical support to company employees, including copying, faxing and file management. Answered and managed incoming and outgoing calls while recording accurate messages. Administrative Assistant, 08/2017 to 02/2018
The Child & Family Counseling Group, PLC – Fairfax, VA Coordinated office inventory by restocking supplies and placing purchase orders. Kept reception area clean and neat to give visitors a positive impression of the company. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. Answered telephone inquiries from clients, vendors and the public. Provided clerical support to company employees, including copying, faxing and file management. Prepared packages for shipment, pickup or courier delivery to customers. Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep. Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office. Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO. Medical Assistant, 2014
Medtech College - 529 14th ST NW Washington, DC 20045 Cyrenity Reynolds
Serena Dorsey
Malik Hairston
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