Customer Service Representative
Resume:
Jill Meredith
************@*****.***
PROFESSIONAL SUMMARY
I am an individual who loves to make customers smile. Where there are problems, I develop solutions. When an obstacle seems difficult, I look past the obstacle. If I don’t already know the answer, I quickly find the answer. I work well alone, and I’m great as part of a team. I enjoy finding my place on the team and making myself an asset in an area that an expert is needed. AWARDS AND RECOGNITION
• Recognized for Best Observed Customer Service for exceeding expectations for customers
• Employee of the Month many times for consistently working diligently to keep customers happy while maintaining company policies
EDUCATION
Music Education with a Vocal Concentration
Indiana University at Fort Wayne
Former member of International Music Fraternity Sigma Alpha Iota Vocal instruction under Viennese Master Opera Singer Violette Meyers SKILLS AND ABILITIES
Technical
• Knowledgeable in STARS operating system
• Knowledgeable regarding Indiana’s laws and policies for titles, driver licenses, ID cards, and registrations
• Create and/or modify curriculum to tailor it to the needs of specific students 2
Customer Service
Managerial and Leadership
EMPLOYMENT
REFERENCES
Available upon request
• Named Employee of the Month multiple times
• Break down complex information into easily understood language
• Set customers at ease
• Formerly First Aid/CPR certified
• Scheduling employees
• Entering payroll
• Taking inventory
• Balancing receipts of income vs inventory
• Completing student evaluations
• Answering phones in a professional manner and keep lines of communication open
• Covering shifts for employees who are absent
• Customer Service Representative; Bureau of Motor Vehicles, New Haven; 3/2015 – 7/2018
• Voice Instructor; Ascendo Piano, Fort Wayne; 9/2012 – 7/2015
• Educator; Self, home, 9/1999 – 7/2015
• Recreational Technician; Anthony Wayne Services, Fort Wayne, 6/1994 – 1/1997
• Theater Attendant/Chief of Staff; General Cinemas/Regal Theaters, Fort Wayne, 7/1987 – 6/1994
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