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*** ******* *****, ***** *****, CA ***** 619-***-**** *******@*****.***
Highly analytical accounts receivable (A/R) professional with a thorough knowledge of accounting, billing and collections systems, processes and best practices. Proactive accounts manager combining financial management skills with the ability to make sound decisions regarding the proper handling of customer accounts. Experience optimizing the A/R function by improving procedures and controls. Proven ability to determine root cause of issues and recommend viable improvements. Proficient in Great Plains. Quickbooks. Rollmaster. Microsoft. Word. Excel.
Billing statement review.
Account Reconciliation.
Accounts payable and receivable
Month-end reports
Invoicing and collections
Data processing
GL accuracy
Bookkeeping
Expert in GAAP and statutory reporting
Self-motivated professional
Collections processing
Delinquent account management
Credit adjustments
Account reconciliation specialist.
Time management.
Billing Specialist, 02/2011 to 06/2018
Advanced Test Equipment Rentals – San Diego, CA
Managed all orders to ensure billing was processed accurately. Invoiced all orders to ensure billing was processed accurately. Processed customer credit card payments and applied payments to outstanding invoices. Reconciled customer credit balances and refunded security deposits and credits based on original payment received, according to companies policy.
Managed invoices and purchase orders for customer with proprietary portals in timely manner. Managed customer third party billing portals and compliance's. Resolved customer billing issues and monitored customers risk and payment trends. P S
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Collect customer receivables, primarily by phone and email. Preparing and maintaining customer's monthly reconciliation schedules. Resolve customer invoice discrepancies with outside customers as well as internal department employees and managers.
Process and issued credit memo after research has been completed. Responsible for performing credit collections on past due accounts in the range of current to over 180 days delinquent.
Payroll Lead, 01/2010 to 01/2011
Nationwide Servicing Center – San Diego, CA
Generated checks and stubs for direct deposits.
Received and reviewed time records for 10 employees. Applied knowledge of regulations, employment law and tax code to keep operations in compliance. Performed calculations in payroll categories such as overtime, vacation and sick hours. Uploaded time records into Quick-books and made necessary adjustments. Investigated and resolved variances and employee claims. Bookkeeper, 09/2008 to 12/2009
Been-Network Properties – Chula Vista, CA
Issued paychecks to vendors and suppliers on a weekly basis. Handled cash and deposits using the proper accounting procedures and documentation. Processed journal entries, online transfers and payments. Researched and resolved collections and billing disputes with tact and efficiency. Showed rentals on a need to basis.
Developed monthly, quarterly and annual profit and loss statements and balance sheets. Accounts Receivable Specialist, 01/2007 to 08/2008 Advanced Electronic Solutions – El Cajon, CA
Analyzed, prepared and issued chargeback notices for payment to prevent third-party collection agency involvement.
Worked with credit manager and assisted cash application specialists to ensure proper application of customer remittances.
Performed targeted collections on past due accounts aged over [90] days. Closely managed monthly reconciliation schedules of all assigned accounts. Contacted clients with past due accounts to formulate payment plans and discuss restructuring options. Assisted management with the finalization of the annual expense plans. Supervised accounts receivables clerks, team of five. Processed payments and applied to customer balances. Maintained integrity of general ledger, including the chart of accounts. Contacted customers to collect outstanding payments via one-time or negotiated installment methods. Generated and mailed updated statements.
High School Diploma: 1993
Hilltop High School - Chula Vista, CA
Associate of Arts: Accounting, 1996
Southwestern College - Chula Vista, CA
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