Medical Assistant Customer Service

Motivated, personable professional who is self-sufficient, dependable, talented for efficiency, patient, and effective in providing excellent customer service to the general public. Banking Experience: 1st Tennessee, 1st American…Vault Teller… Cash Letter/Receiver Clerk and Processor… Skillful organizer who has experience in using the switchboard handling multiple lines. Diplomatic and tactful with professionals and non-professionals at all levels; accustomed to handling sensitive, confidential records. Educational Assist/ Substitute Teaching/Sped Asst. for Shelby County Schools / Memphis City Schools / Private Care Giver

Skills Summary

Maintain a positive attitude

Enjoy learning and meeting new people

Strong work ethic

Profile

Supportive team player

Ability to work well without supervision

Customer Service

Ability to set and accomplish goals

Ability to meet deadlines in a timely manner

Excellent attendance record

Medical Assistant Coursework

Medical Terminology; Vital Signs/Intake; Charting; Patient Preparation

Exam Assistance; Venipuncture; Capillary Puncture

Injections; Immunizations; Urinalysis; EKG/ECG

Scheduling; Customer Relations; Microsoft Word

Filing; Data Entry; Telephone Etiquette

Professional Experience

Sped Assist/Reg. Ed.

Shelby County Schools

(Memphis City Schools: Substitute Teaching 1997-2005) 01/12 TO 09/2015

Levi Elementary Reg. Educational Asst. (Twice)

Ford Road Elementary Sped Asst.

Overton High Sped Asst.

Oak Forest Elementary ( 2016-2017)

BLESSED AND HIGHLY FAVORED

MEMPHIS, TN

05/2011 TO 10/2011

PRIVATE CAREGIVER

Hired as a private care giver.

Assisted and provided care of patient with daily routines, doctor visits, activities and living until patient was relocated to a nursing facility

KIDS R US DAYCARE CENTER

WEST MEMPHIS, AR

06/2010 TO 12/2010

DAYCARE TEACHER

Taught and supervised children; prepared meals and snacks; provided a clean and sanitized environment, Transported to and from Center and Home.

Performed pre and post check inspections of bus for accountability of all children.

Internship

UNIVERSITY OF MEMPHIS

MEMPHIS, TN

01/1991 TO 12/1992

OFFICE ASSISTANT INTERN

Independently managed an extremely busy office in the music department.

Ability to prioritize and organize files in alpha-numeric order.

Operated switchboard by directing incoming, outgoing calls.

Performed clerical tasks such as data entry, booking appointments and providing confirmation by mail or phone.

Education

SAN JOAQUIN VALLEY COLLEGE ONLINE – Visalia, CA

Clinical Medical Assistant Certificate of Completion, 2010 GPA: 4.0/4.0

Completed Externship of 180 Hours as a Medical Assistant Extern

UNIVERSITY OF MEMPHIS – Memphis, TN

Bachelor of Science in Nursing, 1991-1994 GPA: 3.89/4.0

(Completed coursework)

Certifications

FIRST AID, AED/CPR ADULT/CHILD/INFANT – 06/2

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