Manager Administrative Assistant
Resume:
Elaine Anderson
*** ** *** **. ******, Iowa *****
ac6kkw@r.postjobfree.com:ac6kkw@r.postjobfree.com
Relevant Experience
Senior Client Support Representative
December 2001 to May 31, 2018
Finastra
Research issues for clients involving teller operations, general ledger processing, tax reporting issues, loan processing issues;
Build reports for financial institutions on a quarterly basis to be submitted to the federal government;
Assist financial institutions with submitting tax documentation to the IRS each year, including submitting tax records, tax statements, corrections;
Receive training on the latest upgrades to the financial software
Communicate with co-workers, clients, managers with case status and questions regarding issues
Communicate using email, instant messaging, skype, telephone
CEO, Manager
July 1999 to December 2001
Firestone Credit Union
Work with members of the credit union on a daily basis with their financial, and loan transactions;
Communicate with the board of directors on a daily basis with questions they may have;
Create monthly board meetings, including running monthly reports, gathering financial and member information ;
Run quarterly reports to be submitted to the state of Iowa and the federal government;
Sat on the board of directors for the Iowa Credit Union League;
Held annual meeting for members of the credit union;
Maintain financial status of the credit union;
Other responsibilities as required
Operations Manager
September 1992 to July 1999
Deere Community Credit Union (Veridian)
Managed the teller line, new accounts group and receptionist positions;
Reviewed these employees on an annual basis;
Created schedules each week;
Hired, promoted and terminated employees as needed;
Responsible for vault balancing on a daily basis;
Assisted tellers with balancing issues, or member issues as needed;
Received certification from CUNA for IRA processing;
Helped members set up IRA accounts;
Communicate with members, co-workers and board of directors as needed
Other responsibilities as required
Education
B.S. in Business
May 2007
William Penn University Oskaloosa, Iowa
A.A.S. in Management
May 2005
Des Moines Area Community College Ankeny, Iowa
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