Manju Dusetti
**** ***** ******** ****, *********, WI 53562 • (760) 315 - 9009 • *****.*******@*****.***
Objective
Highly motivated professional seeking to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization
Professional Profile
Worked about a year as website coordinator, Human Resource correspondence and assisting the Bureau Directors in Department of Revenue
Over 2 years of experience in SAP HR Life Cycle Implementation as a Business Analyst
Hand-on with various phases of implementation like business requirement collection, project analysis, blue print, configuration, user training and production support.
Lead the QA Team for Johnson and Johnson (JnJ), a medical device and pharmaceutical company, in preparing test strategies and developing test scripts.
Implemented various SAP Human Capital Management (HCM) modules for “Thomas Nationwide Transport (TnT)” an international logistic company
SAP certified Solution Consultant in Human Resources-Management and Administration with mySAP ERP 2005
Contributed to Wipro’s SAP Center of Excellence solutions
Active customer advocate for ICICI bank Ltd., one of the leading banks in India
Technical Skills
SAP Human Capital Management (HCM)
Organizational Management
Personal Administration
Time Management
Payroll
Microsoft Office
Windows 10
Adobe Acrobat Pro(Forms)
HP Quality tools
HTML5
SQL
Sustainability and Interpersonal Skills
Excellent analytical, problem solving, and organizational skills
Team facilitator, understanding the customer requirements, consistently meeting their expectations, presenting recommendations and implementing strategies and plans
Align with corporate objectives and active participation in projects and Problem solving
Excellent written and verbal communication, listening, presenting and influencing
Flexible, resilient and works well under pressure
Collaborative partnerships with global user community, team members, vendors and stakeholders
Continuous Improvement activities – services and support
Self-starter and quick learner
Business development skills
Excellent skills in working with Excel, database software and statistics
Ability to implement business needs into technology
Work Experience
IS Resource Support Technician, Department of Revenue, Wisconsin (Feb 2017 to April 2018)
Providing administrative support to multiple bureau directors related to handling sensitive and confidential information
Distributing “Currents” articles to the employees through email
Worked as I-Net Coordinator and assisted Webmaster technically
Experience in developing and publishing newsletters, articles and other materials like publications, fact sheets and Wisconsin Tax Bulletin
PowerPoint presentations
Conduct research if necessary to develop SharePoint by consulting the Website Page owner
Maintain publications, fact sheets and other important Human Resource documents in the shared folders
Could bring lot of changes to the look and feel of 2017 Revenue Publications in Revenue website
Data Entry, in Data Verification Unit of Revenue department, Wisconsin using Kofax software
QA Lead, Wipro Technologies Ltd. @ Johnson and Johnson, Jacksonville (April 2009 to July 2009)
Developed Test Scripts for various processes
Involved in HR interface testing with Legacy systems
Created test plans and test cases in Quality Centre based on the business requirement document and technical specifications
Presented the test script alternatives to customer and getting sign off
Mapping, Executing and Reviewing the Test Cases
Preparing Test Strategy, Test Plans and conducting consolidation acceptance test
Expertise in Performance, Stress and Load Testing using Load Runner
Actively participated with User groups to perform extensive User Acceptance Test
Train Offshore Trainees
Played onsite and offshore co-coordinator role
SAP HR Functional Consultant, Wipro Technologies Ltd. @ TNT Australia (Jan 2009 to Mar 2009)
Communicate project knowledge and requirement specifications to the development team, collaborating with the team to evaluate options and recommend technical solutions that meet business needs, ensuring the recommended solutions add value to the business
Conducting clients' meetings, understanding and integrating their business needs into technology
Translate business requirements into functional requirements for development and Quality Assurance team
Coordinate quality assurance testing and user acceptance testing to test, validate, evaluate new applications and functions, and determine issues in services and software, gathering sign-off from all stakeholders
Covered modules like Personnel Administration (PM-PA), Organizational Management (OM) and Designed and implemented Time Management module
Testing the scenarios with the core users
Prepared functional and technical specifications
SAP HR Functional Consultant, Wipro Technologies Ltd.@ TNT UK& Netherlands (Mar 2008 to Dec 2008)
Part of the Project Preparation, Blueprint phase of the project
Analysis and understanding of the client’s requirements
Critically evaluate the data collected, business requirements and project goals. Distinguish user requests from true needs, reconciling differences and conflicts; develop clear, accurate and detailed requirement specifications
Collaborated with developers on test case design, and writing functional and technical specifications
Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users.
Covered modules like Personnel Administration (PM-PA), Organizational Management (OM) and Designed and implemented Time Management and Payroll
SAP Center of Excellence, Wipro Technologies Ltd., Bangalore, India (Jul 2007 to Feb 2008)
Performed research and developed the software application Acceleration Data Management
Contributed to testing Acceleration Data Management interfaces between PeopleSoft HR Legacy system and SAP HR system
Participated in pre-sales presentations
Writing business process documents
I could bring the projects like PWC and Fifth third Bank to my company business
Executive, ICICI Bank Ltd., Hyderabad, India (Aug 2005 to Dec 2006)
Began my career as Customer Care Executive through email and phone
Promoted later as Accounts Manager for Debit card division
Education
Masters in Arts-Economics, Utkal University, India
Bachelor in Arts-Economics, Utkal University, India
SAP Academy,in Siemens
THR10-Management/Administration 1 + SAP125+ERP001+ERP030 THR
THR12-Management/Administration 11 + SM001 THR14 –Management
Training on MS Word ( Advanced) through DOR