SANJEEV KUMAR MEHTA

Mobile: +918********* ~ E-mail: ac6kji@r.postjobfree.com

To function as a project coordinator for a leading company and use my proficient understanding of business requirements, coordination of sales, development of blueprint requirements, and project management to increase and improve productivity.

EXPERIENCE

Having total experience of 8.9 years in the IT industry.

Presently working in HCL Technologies as a IT Project Coordinator.

Previous Company- Barclays shared services as a Banker (Banked process) year 2009 January to November 2009.

PROFESSIONAL PROFILE

Understanding of technologies like EMC Networker 8.0 & ITSM and Microsoft System Centre Data Protection Manager.

IT SKILLS

Environment worked upon : Windows – 98/2000/XP/Vista, Microsoft Word, Excel,

PowerPoint, Access, and SharePoint

Application : EMC Networker, Microsoft Center Data Protection Manager

Snow : as a change coordinator.

PROJECTS EXCECUTED

Current Company Name: - HCL Technologies Ltd (June 2010 to present)

Designation: - Sr. Specialist

Project Details: Volvo MSI Apac wan upgradation as a Project coordinator (2015- present)

Daily Operational Roles and responsibility: -

Managing day-to-day operations related to Migration and change ticket.

Attending conference calls with project manager, service manager, implementation engineers and change managers (CR tickets)

Updating OneDB changes as per management cost.

Change request opening as per wan transformation and approve it on cab meeting.

Follow-up on change request with Vendor for support & escalation.

Closure of change request.

Helping the project manager to prepare weekly reports and Audit reports.

Working on EBD & TELIA portal tool changes of management and technical cost.

Tracking and analyzing the requirements of the projects during all phases from start to end.

Conducting job interviews and trainings for new hires.

Supervising various projects and meeting deadlines

Scheduling meetings, preparing calendars, and documenting expenditure reports.

Join everyday team meeting discussing about the migration for all sites (Apac, Emea, south Africa etc)

Change Management

APAC CAB Agenda will be circulated twice a week before APAC CAB schedule

The Agenda will include the following information:

Announcements.

High Risk Change Requests impacting Change Management Area APAC

Rejected CRQ s where the implementation date has passed etc.

Agenda / MOM of Enterprise CAB.

Low Risk (Risk 1, Risk 2 Changes will also be included)

Preparing the mom and join the client meeting for activity approval and the changes what we do while doing the activity and roll back and devices effected.

Previous Project Details: Working as a part of Backup Team in Sasol project. Designation: - Senior Analyst (Feb, 2012 to April 2015).

Daily Operational Responsibilities in project (SASOL):

Basic responsibility of Monitoring Schedule Client Backups on EMC Networker 8.0

Installation of Networker on Storage Node & Client Server.

Create and Maintain Backup Schedules, Client configuration, Media pools, Groups for Windows client server.

Troubleshooting backup failures.

Perform file systems and database restores for Windows server.

Responsible for day to day task which includes backup monitoring, backup failure troubleshooting, managing backup reports, creating backup failure tickets and assigning to Second Level Support.

Performing task related to Tape Library like labelling media, assigning to media pool, mount and unmounting media’s, inventory media’s, enable/disable drives, ejecting media’s, changing modes.

Implement the changes to the backup environment.

Follow up with Vendor for support & escalation

Preparing Reports: -

a.Daily backup report.

b.Monthly Report.

c.Consolidated Report.

d.Volume Data.

e.Audit report.

f.Backup exception report.

Tools used: EMC Networker 8.0, Ticketing software tool ITSM.

Restores- FS and Database restore.

Working on emails and reply on regular basis.

Performing task related to Tapes and doing tape request on daily basis and follow-up with the vendor on regular until the tapes are removed and inserted.

Configuring Backup requirements

configure the library.

Reboot the server on L1 level and also work with HP, EMC and IBM related to backup issues.

Previous Project Details: - MSFT SDO (Service delivery operations)

Designation: - System Engineer (Feb, 2011 to January 2012).

Project Details: Microsoft Data Protection Services Team.

Daily Operational Responsibilities:

Perform DPM SERVER health check

Report generation for client back schedule.

Real time alerts addressing for DPM jobs.

Daily reports generation for DPM jobs.

Tools used: Microsoft Data Protection Manager, Ticketing software tool ITSM

Previous Project Details: - Nokia Infrastructure Support

Designation: - Analyst –Voice Team (June 2010 –Jan 2011)

Project Details: Working as a part of Service Desk & Windows Team.

Daily Operational Responsibilities:

First Point of contact for all Nokia users (Client) regarding any request or Incident.

Assist users with all the queries/ requests for Mobile and Hoc connections

Keeping a track of all the requests till resolution, following up with the resolving group till the satisfactory resolution is not received

Log tickets through ITSM and keep a track of it till the resolution.

Trouble shoot for queries regarding Mobile and Hoc issue

Tools used: VMT, Service now, Outlook, MS-Excel, Citrix platform

EDUCATION

Graduation from Guwahati University in 2006

Intermediate from Kendriya Vidyalaya Bengdubi in 2003.

SSC from Kendriya Vidyalaya, CBSE Board, Bengdubi in 2001.

ACHIVMENT

Certified as Comnet Jewel for being Best Employer in organization.

Awarded Certificate of Appreciation from Client for overall performance and contribution towards team work.

CERTIFICATION

Internal ITILV-3 certification (HCL)

PERSONAL DETAILS

Name : Sanjeev Kumar Mehta

Date of Birth : 21st march 1984

Father’s Name : Sh Rajendra Kumar Mehta

Permanent Address : Ashirwad apartment, Mayur vihar phase-3

Marital Status : Married

Nationality : Indian

Languages Known : Hindi, English

I, hereby declare that all the information provided above are true to the best of my knowledge and the relevant documents supporting it will be provided when required.

Date:

Place: Delhi

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