Curriculum Vitae

Grushai Stepan

Date of birth: 18th of February 1988

Address: Lviv, Ukraine

e-mail: ac6kfs@r.postjobfree.com

Skype: stepan.sitime

LinkedIn: https://ua.linkedin.com/in/stgrushai

My GIT: https://github.com/grushai

Cell-phone: +38-097-***-**-**

Education:

-The Institute of Mathematics and the Fundamental Science at the “Information Technologies” department (bachelor’s degree);

-The Ivan Franko National University of Lviv, Faculty of International Relations, specialty “International Economics”, department of “International Economic Analysis and Finance” (master’s degree);

-The Ivan Franko National University of Lviv, Faculty of Law, specialty “science of law” (specialist’s degree);

-The Ivan Franko National University of Drogobych, Faculty of Information Technologies, Development (specialist’s degree);

Employment History:

Mar 2014 – till now – Certified (Adm-201) Salesforce Administrator and Developer

Global Setup:

-Global search setup;

-App (objects’ order, logo etc.), Home page components & layout;

-Organization account setup;

-Multiple currencies;

-Forecast setup;

-Regional settings;

-Licenses management;

Salesforce Security

-Salesforce security:

oUsers management

oCustomer and Partner Portal users management;

oNetwork, IP settings;

oOrganization wide defaults / sharing settings

oSharing rules

oSecurity policies

oRoles hierarchy and cross-roles setup

oProfiles setup (customization, creation, full configuration)

oDelegating salesforce rights

oCustom permission sets full configuration;

-Standard components override (translation etc.);

-SSO (single-sign-on) configuration;

-Domain management, offline sites, custom URLs;

-Salesforce1 configuration / management (sf mobile app);

Objects management

-Many-to-many connection in salesforce;

-Creation, setup the objects from scractch;

-Objects’ search setting;

-Cross-object processes, formulas;

-Objects order, setting up the app;

-Page layouts;

-Console views setup;

-Validation rules;

-Field sets;

-Custom buttons, actions (including javascript, visualforce);

-Business processes, record types;

-Cross object connection filters;

-Object triggers;

-Working with sales and cases clouds:

oOpportunity, Quotes, Products & Price Books;

oCases, solutions, knowledge managements

Data management

-Duplicate management in salesforce;

-salesforce Data Management (all possible methods and levels of difficulty);

-export / import, mass update, delete etc.;

-system backup;

Sales cloud & forecasting, schedule

-Setting up the price books

-Products management from scratch

-Quotes management, configuration

-Forecasting

-Billing schedule configuration, setup

Automated processes, flows, workflows; approvals

-Process builder - immediate and time-dependant processes (+ cross-object actions);

-Approval processes;

-workflow rules (all kinds: immediate and time-dependent + cross-object) + monitoring them;

-Flows management and configuration;

-Formulas (all kinds – inside any processes (rules, workflows, process builder, validation rules);

-Cross-Objects Validations;

-Cross-object update Apex triggers, classes;

Reports & Dashboards / Tasks & Notifications:

-Creation and configuration all types of reports:

oTabular

oSummary

oMatrix

oJoined reports

-Reports scheduling, subscribing and export;

-reporting (+ auto-run; notifications; export; filters & rules);

-custom report types full configuration;

-Dashboard configuration, creation, moving to home page;

-Auto-reports & e-mail notifications' setup;

-Tasks, Events managements and full configuration;

-Notifications on any object / cross-object conditions met;

-Email templates configuration (together with grabbing all the data in email; letterheads management);

-Mass email configuration, setting up;

-Email configuration, Gmail integration;

Salesforce Development

-writing Queries;

-Automated cross-object processes development (APEX classes, triggers);

-fixing the Visualforce pages’ code in SF (cross-object data grabbing);

-Visualforce components fixing;

Integrations

-DocuSign;

oIntegration and configuration

oSecurity

oSigning order

oWorkflows setup on salesforce side

oFields mapping

-Jira integration (1st line) – apex class that make the system create ticket on any condition met in salesforce;

-Email integration;

-Gmail / Google Apps integration;

-Pardot;

oConfiguration

oIntegration

oLeads/prospects/campaigns sync

oCross automations/workflows setup

oFields setup

oButtons setup

-SpringCM;

oIntegration

oConfiguration

oButtons setup on Salesforce side

oImplementation in Lightning version of Salesforce

System

-Storage management;

-Sandboxes management (deployment procedures);

-Managing scheduled apex classes, scheduled actions in salesforce;

-configuration Salesforce app;

-working with Custom Objects (creating; setting up);

-Duplicate management (all kinds and + cross-object) and merging existing duplicate records;

Lightning experience

-configuration & management;

-moving the organization account from salesforce classic to Lightning, including the apex actions (triggers, classes), workflows and validations etc.;

General

-executing ANY user's custom requirements

-Technical Writer (user's guide for the team)

-Leading User and Administrator trainings on Salesforce

Oct 2015 – Feb 2016 - Account Executive / Salesforce Administration (remote) and Technical Leader at Vitaver & Associates (USA, Florida)

-Salesforce Accounts & Salesforce Administration;

-Managing the Accounts in SalesForce;

-Team Leadership;

-Providing Salesforce training to other company's employees and other users;

-Working in a team on Processes Improvement;

-Communication with Foreign Largest company's Customers (covering USA);

-Salesforce reporting

Jan 2014 – Jan 2016 – SalesForce.com Administration / Project Manager / Front-End Developer at velo-fox.com

- Web Development (HTML5 and CSS3)

- Development & support of the web-site based on CMS Opencart (www.velo-fox.com);

- Development & administration of web-page based on CMS Joomla (www.info.velo-fox.com);

- Absolute SEO Optimization;

- Junior Front-End Developer (CSS, Bootstrap, HTML, JavaScript, jQuery, AngularJS, JSON );

- SalesForce.com Administration

Feb 2012 – Apr 2015 – Multi-Language CRM Technical Support at ProSteer Group (GSMServer):

- Administration & QA of the CRM system, including Salesforce;

-Testing companies web-sites;

-Technical support of the company’s software solutions;

-Supporting customers(in English, Spanish and French) through Issue Tracking System, pre- and post-sales support;

-Administrating and managing eBay.com company accounts.

Jul 2011 – Feb 2012 – Salesforce Administrator / Technical support, QA engineer, Technical writer at LLC “SiTime”

- QA, Administration and Support of Salesforce CRM system;

-Supporting customers through Issue Tracking System, managing tickets, escalations & setting tasks for development team;

-Quality Control of issues resolved by development team;

-Technical consultant of the company’s solutions (oscillators, resonators, generators – personal company’s inventions based on Nano-technologies & Silicon-based parts);

-Writing Technical Documentation and User Guide of Salesforce CRM.

Oct–Nov 2011 - Sales Support Work, Training & Internship, SiTime Corporation (Sunnyvale, CA, USA)

-Technical support training;

-Internship in the field of Management & Technical Consultation of company’s solutions

Feb 2006 – Aug 2008 - Administrator and Interpreter at “International School Project”;

- Translation, Interpreting and System administration;

Skills:

Development: JavaScript, jQuery, AngularJS, JSON, MySQL, CSS Bootstrap HTML5, CSS3, CMS Joomla, CMS Opencart, Macromedia Dreamweaver

Protocols: TCP/IP, SMTP, POP3;

Econometrical Soft: 1C Accountancy, Statistica, Tradestation;

OS: Windows, Linux

PORTFOLIO on: Javascript, AngularJS, MeteorJS, CMS Opencart, CMS Joomla, HTML, CSS.

Certificates & Awards:

Certificate of “Javascript development” course;

Certificate of “Java Core development” course;

Certificate ADM-201 of Salesforce Administration;

Foreign Languages:

English – Advanced level;

French – Pre-Intermediate level;

Spanish – Pre-Intermediate level;

Polish – Elementary level;

Contact this candidate