Customer Service Sales
Resume:
Ahmed Elkhatib
Address: Alhassan Elbasry St.block 9 Hawally
Mobile number: 66615316
E-mail: ***************@*****.***
*Educational background:
Bachelor of Commerce
Major in accounting
Ain shams University, 2010.
*Work Experience:
1- Admin assistant, receptionist, customer service agent
Boodai Trading Company.
Welcome with the customers and greet them.
Answer the phone calls.
Arrange the receiving date and time for the customers.
Follow up with the service reports.
Handle the cash and credit transactions.
Enter the data from documents to the system.
contact with customers before and after service.
Check the e-mails and follow up the service order.
Receive the spare parts and insure the quality.
Handle paperwork, attendance sheet, arrange the files and database.
2- Cashier, Crew trainer, Certified supervisor
Kuwait Food Co. Americana
Follow up the operation procedure.
Prepare some financial reports.
Manage the stock level, Sales forecasting.
Responsible for controlling coasts and QA.
Assist the manager to reach the organization goals.
Handle the cash and make the bank transfer.
Follow up the staff training programs.
Deal with the customers complain and insuring them satisfaction.
3- Salesman, receptionist, customer service agent.
TSS for supplements and sports equipment.
Different fashion brands.
Star gym, elite health club.
4- Sales officer, customer service
Kasem Group (KGM) bags and leather
Follow up with the goods receiving.
Handle the stocks and sales performance.
Prepare the sales reports and handling bank accounts.
Prepare salaries.
Make the requests from suppliers and receive the shipment.
5- Salesman
Universal pharma for medicine
Check the pharmacies need, make marketing and give reports to the sales manager and department.
Assist the sales manager.
Follow up with customer accounts and purchase.
*Objectives and skills:
To take a chance to work in a famous and good organization where I can use my skills and training experience for the organization growth and customers satisfaction .
To gain more new knowledge and experience to grow in my career field.
And this is a short summary about skills which I gained during my work period:
Time management, Leadership, conflict resolutions, flexible, treat with different categories, deal with multiple tasks, aware of the customers needs and organization goals, ready to adapt new job requirements.
English and Arabic language are fluent, advanced computer skills, work with excel and database management.
Contact this candidate