Program or Portfolio Director

Director Senior Program Manager

Disaster Recovery Business Intelligence Cloud Computing Portfolio Management Data Warehousing

Program and Project Development Requirements Gathering Enterprise Resource Planning

Qualifications Profile

Seasoned, solutions-focused, and highly accomplished information technology professional,

offering comprehensive experience in server administration, process optimization, and systems integration.

Known for successfully driving profits by implementing strategic technical initiatives in alignment with company objectives and identifying new technological advancements. Expert at strategizing and executing the company IT infrastructure through solid leadership and technical skills. Adept at leading high-caliber global teams of professionals toward operational success through exceptional decision-making, interpersonal, and organizational aptitudes. Knowledgeable of budget administration, business analysis, and regulatory compliance. Effective at thriving within fast-paced environments while delivering optimum results.

Professional Experience

Zimmer Biomet, Inc., Various Locations (1999–Present)

IT Portfolio Manager – Global Infrastructure Services Warsaw, IN 2014–Present

Administer large infrastructure programs to support business initiatives. Collaboratively work with project managers and analysts in developing plans for multiple projects. Supervise project teams with over 20 members, as well as handle $11M in CAPEX portfolio budget. Create optimized demand management and project lifecycle management process. Strategically direct large-scale infrastructure integration project to achieve successful Day 1 integration of the organization.

Career Highlights:

Managed due diligence, roadmap planning, and project management activities for CelgenTek, Cayenne Medical and Innovision M&A activities related to infrastructure services, subsequently standardizing WAN, network, voice and server virtualization providing consistent application access and support

Served as driving force in the successful delivery of the 2017 portfolio initiatives to 99% of planned capital budget with more than 95% project completion to plan

Accomplished large United Kingdom to United States datacenter project, which led to $1M in annual consolidation synergies

Succeeded in merging over 700 workloads by driving a large datacenter private cloud initiative, thus minimizing licensing and support costs as well as improving provisioning timelines for new business infrastructure requirements

Optimized way of submitting business project demand requests, gathering stakeholder input, and prioritizing change and project initiatives by introducing a project demand tool within ServiceNow

Earned Impact Awards in 2017 for successful project achievement and for Global IT Town Hall committee participation

IT Manager – Project Management Office (PMO) North America Mississauga, ON 2011–2013

Led project teams of 12 while handling $6M in CAPEX budget. Devised project charters, monitored expense to budget, and provided regular updates to stakeholders. Consulted with subject matter experts (SMEs) and external vendors in formulating project plans. Maintained active involvement in continuous improvement initiatives to strengthen PMO. Constructed SharePoint standard site template for all new projects by supporting software development life cycle (SDLC) requirements.

Career Highlights:

Efficiently simplified expense entry for all US sales distributors through delivery of health care professional expense reporting project on-time and below budget for corporate compliance

Yielded $700K yearly in datacenter, licensing, and maintenance costs by completing $5M datacenter relocation and consolidation project

Directed $1.7M website framework project for 26 countries in 11 languages on time and within budget specifications

IT Manager – Mississauga, ON 2007–2011

Identified business requirements for new application and infrastructure projects in collaboration with staff and management. Oversaw application developers, infrastructure, and end-user support staff to evaluate and provide solutions. Carried out disaster recovery testing and reporting for systems hosting company’s ERP and critical applications. Strategized IT plans with senior leaders while effectively fulfilling fiscal responsibilities.

Career Highlights:

Substantially decreased costs by outsourcing non-core IT application maintenance and support to offshore provider

Streamlined application performance through change of IT infrastructure including industry-leading blade and VMWare hardware and software solutions

Eliminated infrastructure costs by decreasing server footprint 75% through virtualization using VMWare and blade architecture

Improved decision-making among finance, operations, and marketing teams through creation of Cognos sales and inventory reporting solution

Strengthened partnership between Canada and the United States head office by conducting a Nortel to Avaya IP telephone system cutover that reduced variable toll costs between offices

Decreased application support costs by transitioning support functions to an outsourced vendor

Led the execution of sales and reporting solution that improved decision-making among Finance, Operations and Marketing teams

Earlier Positions Held:

IT Supervisor – Mississauga, ON

Senior Technical Analyst – Mississauga, ON

LAN Administrator – Mississauga, ON

Education and Credentials

Bachelor of Science in Business Administration with Concentration in Computer Information Systems

In Progress (Expected Completion Date: May 2020) Indiana University–East, Richmond, IN

Delta Mu Delta University Honors Program GPA: 4.0

Associate in Business Information Systems

Fanshawe College, London, ON

Certificate Course in Financial Accounting for Non-Financial Managers

Canadian Management Centre, Toronto, ON

Six Sigma Green Belt

VMEdu, Inc. 6SigmaStudy

Project Management Professional

Project Management Institute (PMP), Inactive (for renewal)

Information Technology Infrastructure Library (ITIL) v3 Foundations

Loyalist Certification Services

Professional Affiliation

Project Management Institute (PMP)

Technical Acumen

Microsoft Applications (Project and Visio) Planview Innotas VMWare

Windows Server Cognos Active Directory Microsoft SQL Server AS/400 ERP

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