Customer Service Administrative Assistant
Resume:
Christina Matheson
Hair Artist Customer Service Professional
*** ********* **** **********, ** 22601
******************@*****.***
Linkedin.com/in/Christina-Lindsay
An outgoing and motivated businesswoman with a demonstrated career history of working with and enjoying people; Seeking an office assistant position where I can utilize my expertise in customer service and technical skills to support co-workers, supervisors and community members.
Skills
Time Management and Conflict Resolution
Works well independently and within a team
Types 50+ WPM
Strong and accurate data entry skills
Exceptional phone etiquette
Familiar with office equipment; i.e. fax machine, copier and scanner
Experience
JUNE 2018 – CURRENT
Hair Artist /LOX Salon, Winchester VA
Provide hair care services to enhance the appearance of clients; Build trust worthy relationships to insure repeat business, Fix complex problems related to the science of color and chemicals.
OCTOBER 2017 – MAY 2018
FEMA Contractor /Vanguard Emergency Management, Winchester VA
Trained and certified through Vanguard University for privacy policy and Government Housing Essentials; Experience working with Government housing inspection program-Nemis, Review house inspections for accuracy following FEMA’s guidelines per disaster
December 2004-October 2012
Sales and Marketing Administrative Assistant/ American Woodmark, Winchester VA
Responsible for three Vice Presidents of Marketing Department; duties included but not limited to scheduling meetings, travel arrangements and expense reports. Created training material for outside Sales Representatives, generated spreadsheets using Microsoft Excel, prepared presentation materials in PowerPoint. Extensive level of product knowledge provided to the end consumer and designers, answered 80+ calls per day when working in the customer care department, generated replacement orders, returns and credits for consumer. Responsible for inside sales email account with a 24 hour turnaround time.
Volunteer
I currently volunteer bi-weekly at Edgehill Recovery and Retreat Center, offering FREE haircuts and good conversation to both men and women clients in their last two weeks of treatment to help build their self-esteem before they start on their new chapter in life.
Education
AUGUST 2014
Cosmetology License/International Beauty School, Winchester VA
JUNE 2001
High School Diploma/ James Wood, Winchester VA
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