Administrative Assistant/Legal Secretary/Paralegal/Leasing Consultant

Nicole S. Lucas

**** ****** *****, *******, ** **047

608-***-**** **********@*****.***

Profile Summary

If you are seeking a loyal, efficient, and a long term employee, LOOK no further!

I am seeking a career position. I am experienced with a solid history of building client or tenant relationships. I have a variety of transferable skills while holding an A.S. in Paralegal and an Accounting I certification. I am a quick learner, self-starter, dependable, and team-player poised to deliver outstanding customer service along with several years in office management/office support.

Skill Experience

●Pro Doc, Internet research, Investigation, Family Court Intake process

●Clear Search, ICE, and Lexis Nexus

●Entrata, Rent Manager, Yardi, Zip Form Plus, Contract & Lease Negotiations, Lien Docket

●Copiers, Fax, Collections, Skip Tracing & Credit Investigation,

●Type 55 – 60 wpm; 10 key – 10,000 - 12,000 kpm

●2013-2017 Microsoft applications; MS Word, PowerPoint, Outlook, Excel, Publisher

Education

Associates of Science for Paralegal 2013- Tarrant County College NE Campus, Hurst, TX

Accounting I Certificate 2006- Brown Mackie College, Fort Worth, TX

Experience

Fiduciary Property Management, Madison, WI – Leasing Consultant

September 14, 2017 – May 25, 2018

Attention to detail and organized; ability to listen & assist resident’s needs/able to switch gears quickly

Scheduled showings and leased apartments to applicants and/or new residents

Assisted with processing rental applications; received checks/payments; run background/credit checks

Received & reported maintenance calls in timely manner; maintain communication w/resident & applicants

Assisted with training, prepared, filed, & maintained resident files

Assisted w/inspections and upkeep of property’s overall appearance, and travelled to other properties

Cadre Employment Services, Middleton, WI– Administrative Assistant

December 20, 2016 – September 13, 2017

Daily communications via phone, email, or in person with current and prospective residents

Ability to switch gears quickly, strong attention to detail working in a fast paced environment

Collected rent, record payments, and process rent during different monthly rent cycles in a timely manner

Prepared 5-day notices, calculated late fees, entered rent into Rent Manager, mailed out correspondence, & followed-up

Office Administration, Accounts receivable, Accounts payable, and handled petty cash

Made remote bank deposits and travel to the bank to make bank deposits in a timely fashion

Ran & organized monthly ledgers for owners and pay owner’s their monthly distribution payments

Prepared lease renewal agreements and negotiate terms between owner &resident

Effectively solved problems and/or investigate owner/resident concerns by visiting the property

Enforced rental lease policies and any condo association policies rules & regulations

Assisted CFO and work closely with Maintenance Director on daily basis

Scheduled key pickups, cleanings, and carpet cleanings for incoming & exiting resident

Started utility services with MGE, Madison Water, and Sun Prairie Utilities for incoming residents

Created new resident packets and prepare keys for scheduled appointments

Ordered all office supplies, toner, & key purchases; filed, and organized all reconciliation receipts

Wisconsin Dept. of Financial Institutions, Madison, WI – Office Ops Associate LTE

Jan. 10, 2016 – November 22, 2016

●Tracked charity organization information and entered financial statements into ICE database

●Verified calculations and corrected financial statements of form 1952 from the IRS 990

●Reviewed financial payment record in ICE and/or forward payment record to the charity organization

●Interfaced with charity organizations via telephone or in the office regarding paperwork

●Effectively assisted charity administrators with the online renewal process

●Able to assist charity administrators with the surrendering process of state credentials

●Conducted independent research of statutes or explain state statutes

●Advanced knowledge of charity forms and IRS Tax Forms 990, 990EZ, 990PF, and 990T

●Prioritized time management and mailed out correspondence upon request

●Effective oral, written, proofreading, and interpersonal communication skills

●Coordinated coverage for corporations front desk by greeting visitors/callers in person or via phone

●Handled cash drawer, receipts, voice mails, receive and proof regular/expedited/UCC/apostilles filings

●Worked independently and as part of a team using sound judgment and discretion

●Opened and closed front desk in timely manner

Spherion Services/Wisconsin Employee Trust Fund, Madison, WI – Trust Fund Assistant

August 14, 2015 – November 19, 2015

●Processed Separation & Retirement Benefit Application for State Employees

●Initiated of estimated annuities, finalizing of basic finals, and calculation of Separation lump sum benefit under applicable laws and maintain confidentiality

●Determined eligibility for the benefit and payment option selected according to written statue & codes

●Determined taxability of benefits and calculate income tax withholding according to Federal regulations

Corresponded with applicants via phone or email regarding the status of their application process

Nissan/Kelly Services, Irving, TX – Contract Processor/Funding Specialist

December 2012 – March 2015

●Processed legal contracts to fund leased vehicles for dealers in any state and verify state law is applied

●Ensured all sections of contract were correct, calculations per the dealer entries, and applicable rates

●Validated customer credit information, personal information, and insurance information for various states

●Communicated via email to the appropriate parties regarding contract concerns or denials

●Read and analyzed financial transactions & followed credit decisions as required

Marshalls, Madison, WI – Front Desk Cashier/Part Time

August 2009 – February 2013 (Texas) & June 2016 – Feb 2017 (Re-instated)

●Provided customer service, process payment for sales checkout, handle cash, and process refunds

●Verified customer identification upon presenting credit card/applying for credit & discounts

●Warehouse, inventory, merchandising, assist with training new cashiers as needed

Attorney General’s Office, Fort Worth, TX – Paralegal (Paid Internship)

May 2012 – October 2012

●Assisted with filing pleadings, interventions, and motions with the district court clerk’s office

●Attended court to assist legal staff as needed, provided telephone support for 4-D Family Court

●Ability to function under pressure and situations within family court environment

●Researched/located jackets for court from the district court clerk’s office

●Helped prepared docket for court and other documents/organizing and maintaining docket

●Wrote up capias during court and escorted clients to the probation office to sign in

●Researched case information and updated database entries on the (TXCSES) to assist with work load

●Scheduled, updated, and reset court dates as needed in TXCSES system

●Copied documents, filed, copied, researched, mailed out certified letters, and assisted attorneys

●Communicated with court personnel, public, outside counsel, and/or other entities

Animal Health Inc. /Pharmaceuticals, Westlake, TX – Regulatory Compliance/Legal Assistant

November 2007 – January 2011

●Primary contact and served as liaison with Boards of Pharmacies and other pharmacy related licensures

●Prepared and monitor submissions of new and renewal license/registration applications (strict deadlines)

●Managed and facilitated all registration activities to include reporting to Federal and state agencies

●Coordinated activities to collect information on new regulations affected by licensing compliance

●Advised manager as appropriate to ensure adherence with Federal, State and local licensing regulations

●Developed and maintained professional contacts and relationships with various regulatory authorities

●Maintained effective written and verbal communication with various regulatory authorities

●Assisted field personnel with issue resolution involving plant and/or materials licensing/registration

●Provided reports, created Excel spreadsheets, and the ability to maintain a high level of confidentiality

Tarrant County District Clerk’s Office, Fort Worth, TX – Administrative Court Clerk

November 2004 – March 2005

●Recorded and processed all Family Court documents, ensured file integrity

●Effectively researched court jackets per request in stack library, retain outgoing & incoming files

●Prepared cost bills, conform, pickup mail & distribute to proper office, and assisted in Criminal Court

SITEL Risk Management, Norcross, GA – Facility Manager

May 2000 – July 2004

Managed front office receptionist desk and maintenance crew/porters

Coordinated with vendors, greeted clients, and internal employees

Provided office support to all levels of management

Performed general accounting and debt collections

Purchased office supplies and office equipment

Purchased incentive gifts for operation departments monthly

Engaged in light bidding of maintenance crews and supplies

Maintained corporate credit card, reconciliations, and handled petty cash fund for office incentives

Organized luncheons for operational meetings

Scheduled/coordinate travel arrangements for operations team

Completed expense reports for operations team and quality control

Assisted HR with light hiring process and interviewing

Promoted several times from Skip Tracer, Administrative Front Desk, to Facility Manager

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